Mansoor Ahmed

I am an experienced and dedicated Pest Control Technician with strong customer service, inspection and problem-solving skills. I completed the Level 2 Award in Pest Management on 14 May 2026 and currently work in the pest control industry in London. I am hardworking, reliable, punctual and able to work independently or as part of a team.

My experience includes pest inspections, rodent and insect control, proofing recommendations, health and safety compliance, customer service and maintaining detailed service records.

Pest Control Technician - HSQC Pest Control Services - London, 6 Turnham Green Terrace, W4 1QU

(2024-11)

• Carry out routine pest inspections across commercial businesses like catering companies, hotels, and warehouses.
• Approved Residential properties.
• Identify pest activity and implement effective treatment programs.
• Service bait stations, traps and monitoring devices.
• Provide proofing and hygiene recommendations.
• Complete inspection reports and maintain accurate records.
• Ensure compliance with health and safety requirements.
• Inspects BPCA-approved sites

Pest Control Technician - Fantastic Services - London

(2021-05 - 2024-10)

• Inspected residential and commercial properties to identify pest infestation
• Used traps, baits and approved treatments to control pests.
• Applied pesticides safely and in accordance with regulations.
• Prepared reports and advised customers on prevention measures.
• Installed and maintained bait stations and monitoring equipment.

Duty Manager - Tesco - Dagenham

(2013 - 2021)

• Supervised and guided staff members.
• Improved store service through coaching and feedback.
• Managed customer complaints and stock levels.

Customer Service Officer - London Borough of Newham - London

(2013 - 2016)

• Answered calls and emails and resolved customer enquiries.
• Provided information on housing, education, recycling and parking services.
• Maintained positive relationships with customers and stakeholders.

Customer Service Assistant - Tesco - Dagenham Heathway

(2012 - 2013)

• Delivered excellent customer service.
• Supported warehouse staff and operated tills.
• Trained new staff when required.

Door Supervisor - Royal Regency - London

(2009 - 2012)

• Checked the suitability of customers entering the venue.
• Managed crowds and worked with emergency services when required.

Customer Service Security Officer - Newham Library - Newham

(2006 - 2012)

• Provided a safe environment for residents and staff.
• Responsible for opening and closing duties and CCTV operations.

Level 2 Award in Pest Management - Pest Management (2026-05-14)

Security training for SIA Door Supervisor badge - Security (2024)

Diploma in Business Administration - Business Administration - Cromwell College (2006 - 2007)

Master of Business Administration - Business Administration (1997 - 1999)

Bachelor of Arts - Arts (1995 - 1997)

Intermediate Certificate Examination equivalent (A Level) - Rawalpindi Board (1993 - 1995)

Secondary Certificate Examination equivalent (GCSE) - Rawalpindi Board (1989 - 1991)