Manu Gautam

A compassionate and motivated professional with 3 years of experience in laboratories, health clinics, and hospitals. Played a key role in establishing a charitable health clinic in a rural village in Nepal, providing patients with access to safe and urgent care. Qualified as a Laboratory Assistant, with strong confidence in performing phlebotomy.

Passionate about delivering exceptional patient care and ensuring patients feel safe, comfortable, and respected. Seeking to apply my medical knowledge and experience in a role as a Care Assistant.

Front of House - Bon Pan

(2024-03 - 2025-01)

• Greeting and seating guests, creating a warm and welcoming atmosphere for a positive guest experience.
• Managing reservations and walk-ins, optimising seating arrangements during peak hours to minimise wait times.
• Providing recommendations on Pan Asian cuisine and menu offers, enhancing customers' dining experience and upselling products.
• Adhered to health and safety and cleaning protocols to ensure the restaurant remained clean and presentable to customers.

Laboratory Assistant - Curex Diagnostic Laboratory - Nepal

(2020-10 - 2021-10)

• Supported the establishment of a diagnostic laboratory in a rural village, playing a key role in launching one of the first charitable health clinics in the area.
• Performed phlebotomy and processed blood tests accurately, ensuring timely and reliable results for patient diagnosis and treatment.
• Identified abnormalities in lab results and escalated concerns to senior medical staff for investigation.
• Communicated lab results to patients clearly and with empathy, helping them understand their health status and the next steps in their care.

Trainee Laboratory Assistant - Lumbini Zonal Hospital - Nepal

(2016-10 - 2018-10)

• Provided phlebotomy services to a diverse patient population, including children, adults, and the elderly.
• Assisted in processing blood tests under the guidance of experienced lab technicians, storing and labelling samples correctly.
• Supported lab technicians in maintaining a clean and organised workspace, adhering to safety and infection control protocols.
• Monitored and recorded patient information, maintaining confidentiality and data protection principles.

Diploma - Laboratory Assistance - Butwal College

School Leaving Certificate (SLC) - English, Maths, Science, Social Studies