Marble Ndhlovu

An enthusiastic bilingual student who is currently in her second year of Business Management (BA Hons) at Birmingham City University. Through my degree, I am gaining specialist knowledge on several core functions of management, building my self-confidence in preparation for a progressive and successful career.

MEDICAL RESOURCING OFFICER, UNIVERSITY HOSPITALS BIRMINGHAM UK

• Undertake appropriate pre-employment checks as required 
• To co-ordinate and process specific legal documentation required for a successful pre-employment procedure appointments

CUSTOMER SERVICE ADVISOR, SCRIVENS BIRMINGHAM UK

• Provide aftercare support to NHS customers and offer advise 
• Record and maintain data on all contacts and appointments

PARCEL SORTER DHL, COVENTRY UK

• Load and offload, checking and sorting parcels in this fast-paced environment
• Handle the full range of items sold

WAITRESS, BREWHOUSE & KITCHEN, BIRMINGHAM UK

• Experience in the hospitality industry; collaborating with colleagues in a team.
• Developed my communication skills, having dealt with an array of customerinquiries

SALES ASSISTANT (TEMP), JD SPORTS, BIRMINGHAM UK

• Acquired money handling skills delivering great customer service on the till
• Assisting customers on the shop floor in a fast-paced retail environment

PARTY HOST, HOLLYWOOD BOWL, BIRMINGHAM UK

• Advanced interpersonal skills, having built a rapport with many of the customers at the venue.

• Built leadership skills having supervised groups during bowling games.

TEAM LEADER, ARC HOSPITALITY, BIRMINGHAM UK

• Supervised and led a group of colleagues to ensure that high quality customer service was maintained.

BUSINESS MANAGEMENT (BA HONS), BIRMINGHAM CITY UNIVERSITY

• Introduction to Consultancy
• Supply Chain Management
• Contemporary Management Issues