Marc McGhee

Highly experienced Credit Controller with over 12 years' experience across hospitality, automotive, property, care, and retail sectors. Proven track record of reducing aged debt, managing high‑value ledgers, resolving complex queries, and building strong relationships with internal teams and customers. Confident working with both corporate and private clients, and experience across multiple accounting systems.

Credit Control Assistant at Rhubarb Hospitality (2025-10 – 2026-06)

• Chasing outstanding balances via email and telephone 500 Accounts Over 2 Entities (£8.0m ledger)
• Resolving customer queries efficiently and professionally to minimise bad debt & maintain cash flow
• Allocating incoming payments from bank statements
• Reconcile customer accounts and resolve discrepancies
• Investigate short payments, deductions, and unapplied cash
• Ensure customer accounts are accurate and up to date
• Collaborate with internal teams (billing, operations, sales) to resolve issues quickly
• Weekly reporting on aged debt, collection performance and DSO
• Highlight overdue balances, risks, and key issues
• Assist and support the other credit control assistant in managing their account portfolios
• Provide coaching, guidance, and support on complex or high-risk accounts
• Act as the escalation point for difficult customer situations

Accounts Assistant / Credit Controller at BMW Park Lane & Battersea (2018-08 – 2025-08)

• Managed corporate and retail debt for new and used vehicle sales
• Managed aftersales aged debt
• Chased outstanding debts via email and telephone 250 – 300 Accounts (£2.5m ledger)
• Issued monthly statements and arranged payment plans
• Conducted credit checks and set customer credit limits
• Set up new customer accounts
• Took payments via PDQ machine
• Downloaded and allocated weekly Amazon sales
• Allocated cash on account and performed invoice/credit contras
• Arranged refunds for overpayments
• Produced weekly debt reports for department managers
• Managed petty cash

Credit Control Administrator at Network Rail Property (2018-06 – 2018-08)

Reported directly to the Credit Control Manager

• Chased outstanding balances via email and telephone
• Managed customer queries
• Processed card payments

Credit Controller (Holiday Cover) at Elliott Wood (2018-05 – 2018-06)

• Allocated bank payments accurately to customer accounts
• Chased overdue debts via email and telephone
• Processed purchase orders
• Issued customer statements

Purchase Ledger Clerk (FTC) at Savills PLC (2017-11 – 2018-02)

Reported to the Finance Manager

• Processed invoices for approval and payment
• Posted approved invoices
• Ran weekly BACS payments
• Issued remittance advice
• Performed weekly cheque runs
• Completed statement reconciliations
• Resolved supplier queries

Credit Controller (Temp) at Urban Point Property Management Ltd (2017-06 – 2017-11)

• Chased outstanding leaseholder payments via phone, email, and letters
• Handled leaseholder queries
• Set up and monitored payment plans
• Took card payments
• Allocated cheques and bank statements

Debt Management Agent (Temp) at TJC – The Jewellery Channel (2017-01 – 2017-05)

• Chased overdue customer payments
• Managed customer queries and card payments
• Worked with IT to implement a text messaging reminder service for upcoming and missed payments
• Created reminder letter templates where none previously existed

Accounts Assistant (Temp) at Berry BMW (2016-09 – 2016-11)

• Allocated bank statements
• Reconciled tills
• Managed petty cash
• Registered and processed invoices
• Completed daily banking

Credit Controller (Temp) at Gold Care Homes (2016-06 – 2016-08)

• Chased outstanding debts
• Resolved queries with customers and internal teams

Credit Controller at Mears Care Ltd (2013-08 – 2016-05)

Reported to the Credit Control Manager. Worked within a team of twelve.

• Managed weekly and monthly income cash forecasts
• Allocated payments and issued statements
• Liaised with local branches
• Ensured billing accuracy and invoice production
• Managed circa 200 Social Services clients (£1.4m ledger)
• Managed circa 150 private clients (£500k ledger)

Purchase Ledger Assistant at West Middlesex University NHS Foundation Trust (1997-09 – 2013-08)

• Matching Orders, P.O.D's & Invoices
• Getting Invoices Signed Off
• Posting Invoices & Credit Notes
• Dealing with Queries
• Assisting With CHQ Runs

GNVQ / BTEC in Business Studies – West Thames College / Isleworth & Syon School (1996-01 – 1997-12)

GCSEs in English, Maths & IT (Distinction) – Isleworth & Syon School (1991-01 – 1996-12)