Marcela Lopes

A hardworking and reliable individual with over 20 years' experience of working in Beauty Therapy and Customer Service Environments — always working to the highest of standards to meet the needs of both the customer and my employer. Through employment I have gained a wealth of skills and expertise that I can easily and quickly adapt to any new role. I am looking forward to working in a new position where I will happily complete any training required.

Beauty Therapist - self-employed

(2001-01)

Working as a fully qualified professional (UK) since June 2024 – this includes working mobile as well as for guests at Burton Lodge Spa (Brandesburton). Working to specific customer requirements, as and when required. Carrying out a full range of treatments and advice

• Manicure & Pedicure
• Lashes & Eyebrows
• Hair Removal
• Massage Therapy
• Thai Massage
• Facials & Skincare
• Makeup Application
• Consultation and Advice
• Sales

Carer - Home Instead, Molescroft - Molescroft

(2021-01 - 2022-12)

• Assisting people to maintain as independent as possible
• Visiting people in their own homes – ensuring they were taking medication
• Assisting with all personal hygiene, dressing, breakfast etc.
• Completing care plans and reporting any needs
• Assisting with shopping, cleaning etc.

Ward Caterer - Castle Hill Hospital

(2014-09 - 2021-10)

Working on Ward 14 (plus some cover on other wards) where my duties included:

• Working with nutritionist to ensure meals were to suit patients – checking menus
• Prepared and cooking food on the ward
• Follow strict health and hygiene regulations
• Working as an efficient team member

Crew Member - McDonalds, Cottingham Rd, Hull - Hull

(2012-11 - 2014-10)

With wide ranging duties and responsibilities including:

• All aspects of working in a busy kitchen — preparing and cooking all meals
• Making sure both customer and staff areas were kept clean, safe and tidy at all times
• Serving customers — taking their orders and giving any information as they requested
• Taking cash and card payments — giving correct change
• Monitoring stock — reporting any equipment faults to managers and using correct warning signs for colleagues
• Managing the whole kitchen independently and making sure all customers received their meals

Production Line Worker, Cleaner, Kitchen Assistant - Various Agencies in Hull - Hull

(2006-05 - 2009-12)

Production Line Operative - Various

(2002-01 - 2004-12)

working on temporary contracts

Beauty Therapy Apprenticeship / Work Placements - Various - Brazil

(2000-01 - 2001-12)

Level 3 Diploma - Beauty Therapy - East Riding College (2023-09 - 2024-06)

Certificate - Thai Massage - Thailand (2024-01 - 2024-12)

Level 2 Diploma - Beauty Therapy - East Riding College (2022-09 - 2023-05)

Level 2 - Adult Literacy - McDonalds

Level 1 - Adult Numeracy - McDonalds

Entry Level 3 - ESOL (English for Speakers of Other Languages) - Unknown

Level 1 - ESOL (English for Speakers of Other Languages) - Unknown

Level 2 - ESOL (English for Speakers of Other Languages) - Unknown

Professional Certificate - Beauty Therapy - Cloves Salgado College, Governador Valadares, Brazil (2000-01 - 2001-12)