Document review specialist
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My work and life history demonstrate that I am a natural organiser. I can see where there are opportunities and will take the lead in creating new groups. I can multi-task and have managed to study and maintain family life. I am very determined and highly motivated. My work in civil service for 25 years has helped me to develop a wide range of analytical skills and people skills, which I have developed further through my programme and in the organisations that I have helped to run.
Document review specialist - Iron Mountain
(2023-10)
Reviewing Home Office civil service files and documentation
Runner for student accommodation - Adecco
(2023-08 - 2023-09)
BIDMU - Adecco
(2023-06 - 2023-08)
Temporary survey assistant for University - Quantarc Ltd
(2023-05 - 2023-05)
Exam invigilator - City University
(2023-04 - 2023-05)
Invigilating exams for April 2023
Overnight team - Marks and Spencer
(2023-01 - 2023-04)
Replenishing stock on shop floor
Exam invigilator - City University
(2022-01 - 2023-01)
Invigilating exams for January 2023
Christmas temporary mail sorter - Royal Mail (Jubilee)
(2022-11 - 2022-12)
Sorting and scanning letters and parcels on overnight team
Southwark council postal voting clerk - South Bank University
(2022-04 - 2022-05)
Checking and counting postal votes from the Southwark council community
Case Administrator - National Probation Service - Croydon and Wimbledon branch
(2020-10 - 2021-06)
Working as a case work assistant to Probation Officers and Croydon Magistrate Court. Processing safeguarding checks requests from London Borough councils and from Councils outside of London including Scotland and Ireland. In addition, to contacting Police intelligence in order to obtain information and checks on person and addresses of known people. Producing sanction letters to offenders who do not comply with their restrictions after release from prison.
Telephony agent - DWP
(2020-04 - 2020-05)
Dealing with claimants Universal credit claims. Assisting claimants with their ongoing claim. Assisting, granting or declining claimants requests for Universal Credit advances. Assisting with linking claimant to their work coach and manager during lockdown. Updating Universal Credit databases as to what action has been taken and what further action is required.
Operational assistant - Marks and Spencer
(2021-02 - 2021-05)
Processing stock and deliver quickly and efficiently service. Receiving deliveries, storing and tracking stock movement. Reducing stock items prices and checking for damaged or out of date items. In addition to serving and assisting customers.
Admin Officer – Band 3 - NOMS (Southern House)
(2019-07 - 2020-01)
Inputting details of individuals who have been recalled to prison. Checking and identifying any issues with regards to licences, sentence calculations, risk assessments etc. Recording when individual has been returned to prison. Inputting information and data on PPUD system plus additional prison service databases. Making and receiving calls and emails from prisons, probation and solicitors.
Employment Tribunal Officer - HMCTS Employment Tribunal - Croydon
(2019-03 - 2019-04)
Identifying employment cases that are due for hearings. Linking all letters, emails and up to date minutes on claimants files. Conducting ushering everyday, tidying court room and making sure fresh refreshments are available for claimants, judge, witnesses, observers and third parties.
Processing Officer - Stopia Steria UKVI - Bedford point
(2019-01 - 2019-02)
Processing applicants immigration applications by updating systems, scanning and uploading information. Linking documents to home office databases. Assisting applicants with taking photographs and any other issues which they are concerned about.
Stock Management Partner - John Lewis Partnership - Oxford Street
(2018-10 - 2019-01)
Working within the flagship store in Oxford Street. Refreshing stock during the night and assisting with new deliveries. On occasions supervised the Christmas section on 3rd floor taking responsibility of ensuring that all stock is put out and placed in the correct place. Making sure that the shop floor is clean and tidy. In the daytime, assisting customers and stock replenishment throughout the day.
Sales and Night Stock Operative - Debenhams - Oxford Street
(2018-07 - 2018-08)
Assisting with stock replenishment and tidying the shop floor during the night. Assisting customers during the day shift.
Stock Management Partner - John Lewis - Oxford Street
(2017-10 - 2018-01)
Working within the flagship store in Oxford Street. Refreshing stock during night shift and assisting with new deliveries.
Border Force Officer - Home Office, Border Force - Heathrow terminal 2 and 3 also at Stansted airport
(2003-05 - 2017-04)
Processing travelling public, identifying who is a genuine visitor and resident to the UK. Baggage search, interviewing passengers who are deemed not suitable as genuine visitors to the UK. Refusing passengers and arranging flights for their return to country from where they began their journey. Writing reports and serving refusal notices.
Admin Officer - Public Enquiry Office
(2000-01 - 2003-05)
Processing applications from students, marriage, visitors, work permit, granting indefinite leave to remain and enter. Granting and refusing applicants and updating all databases.
Admin Officer - Prison Service
(1996-05 - 2000-01)
Processing prisoner's request and complaints applications. Investigating lost property, transferring prisoner's and allegations of assaults.
Immigration Appeals Officer - Home Office
(1993-06 - 1996-05)
Processing Immigration appeal forms. Linking all official letters including solicitor letters on applicants appeal files. Making sure that all court details are updated on system and ensuring that the Presenting Officer has all relevant and updated information with regards to the case. Attending court on occasions to assist Presenting Officer.
Admin Assistant - Home Office - Lunar House, Croydon
(1991-05 - 1993-06)
Opening and processing all mail received by the home office. Linking and routing all documentation to the relevant departments.
BSc - Social Sciences - Birkbeck University (2013-10 - 2018-07)
Btec National - Business and Finance - Selhurst College (1992-10 - 1994-10)
GCSE - Southwark College (1988-10 - 1990-10)
GCSE - Walsingham School (1984-10 - 1986-10)
