Maria Devina Resniati

Friendly and reliable hospitality professional with experience in customer service, food service and food production environments. Experienced in providing excellent customer service, supporting busy operations and maintaining high standards of cleanliness and hygiene. Confident working with customers from different backgrounds, able to work effectively as part of a team and remain calm under pressure.

Looking for a part-time hospitality role where I can use my customer service skills and positive attitude. Available for morning shifts and weekends.

Food Production Operative at The Compleat Food Group (2026-07 – Present)

• Worked in a busy food production environment while following quality and hygiene standards.
• Prepared and packed food products according to company procedures.
• Maintained cleanliness and followed food safety requirements.
• Worked efficiently as part of a team to achieve daily production goals.
• Followed health and safety procedures at all times.

Receptionist / Spa Assistant at Spa, Bali (2022-01 – 2024-12)

• Welcomed guests and provided excellent customer service.
• Managed customer enquiries, bookings and appointments.
• Handled payments and maintained accurate records.
• Communicated professionally with customers from different backgrounds.
• Supported daily front desk operations.

Hospitality Assistant / Waitress at Restaurant (2019-01 – 2020-12)

• Provided friendly and professional service to customers.
• Took customer orders and served food and beverages.
• Ensured customers had a positive dining experience.
• Maintained clean and organised tables and service areas.
• Supported the team during busy service periods.

Master's Degree in Business Management (Focus on Hospitality / Tourism) – Triatma Mulya University (2021-01 – 2023-12)

Bachelor's Degree in Chemistry – Nusa Cendana University (2014-01 – 2018-12)