Social Media Coordinator - MakinGarden - London
(2023-11)
- Guided clients on brand image and ethos, enhancing brand strategy and driving online engagement.
- Collaborated with design team to create visually appealing promotional materials, increasing prospect interest.
- Responded promptly to user queries, ensuring high standards of customer service.
- Researched various platforms to identify and leverage potential business opportunities.
Designer (DK Experience) - Dorling Kindersley Publishing - London
(2023-10 - 2023-11)
- Executed high-quality designs within budget, enhancing project outcomes.
- Prepared detailed sketches in digital and traditional mediums to effectively communicate design concepts.
- Collaborated with copywriters to align text and visual elements, ensuring cohesive messaging.
- Conducted thorough market research for informed design decisions.
- Attended client meetings to discuss design needs and objectives, clarified design objectives.
Back office, Sales Executive - Mammafiore - London
(2023-09 - 2023-10)
- Liaised with external suppliers efficiently ensuring timely delivery of supplies.
- Conducted market research to stay updated with trends and developments.
- Managed incoming phone calls at reception to ensure effective communication, responded to emails and directed calls to designated recipients.
- Assisted in drafting expenditure reports to submit to manager.
Customer service representative - Nosh - London
(2022-07 - 2023-09)
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Responded promptly to phone and email inquiries.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
Freelancer Designer - Bloomsbury Publishing - London
(2021-08 - 2022-06)
- Presented concept visuals to clients, achieved approval on first attempt often.
- Created high-quality visuals for print and digital media, enhancing customer engagement.
- Enhanced website usability with intuitive interface design.
- Contributed to design of book covers and promotional materials, supporting marketing initiatives.
- Maintained up-to-date knowledge of industry trends, kept designs fresh and relevant.
Designer Freelancer - Themgraphic.com - London
(2018-10 - 2021-08)
Receptionist - Britannia Hotel - London
(2018-10 - 2020-02)
- Managed multiple phone lines and answered incoming calls promptly, enhancing communication flow.
- Welcomed visitors and guests, providing a positive first impression and supporting front office operations.
- Filed and maintained records and documents, ensuring accuracy and confidentiality for effective information retrieval.
Graphic Designer - Typography Orlando - Orlando, Italy
(2016-12 - 2018-07)
