Supplier Quality Engineer
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I am a highly motivated individual with a strong commitment to education, and my academic journey has led me to discover a profound passion for logistics. Throughout my educational years, I have honed my skills through hands-on experiences in diverse logistics and supply chain companies. I am now seeking a position that can challenge and progress my logistics skill set in a different working environment that can offer good opportunities for development and career progression.
Supplier Quality Engineer - TVSSCS - Chorley – United Kingdom
(2024-05)
Ensuring the quality and compliance of parts and suppliers, working closely with Procurement teams to support supplier development and drive improvements in quality and efficiency. Maintained accurate and up-to-date supplier records, ensuring that management system certificates and compliance documentation were current. As part of a structured audit program, I conducted supplier visits and assessments to verify ISO9001 compliance, evaluate capabilities, and meet specific contractual requirements.
Investigated supplier and part-related non-conformances, ensuring issues were contained and that root cause corrective actions were effectively implemented.
Domestic & Export Coordinator - TVSSCS - Chorley – United Kingdom
(2021-06 - 2024-05)
Organizing both domestic and international transport to ensure the timely and efficient movement of goods. This included receiving and arranging shipment bookings, coordinating closely with warehouse team to meet dispatch schedules, and proactively communicating with customers to confirm delivery requirements and timelines. Managed the end-to-end process of preparing and issuing accurate shipping documentation - such as commercial invoices, packing lists, and export declarations.
Maintained electronic administration records, including the regular upkeep of spreadsheets and shipment tracking logs, to ensure full visibility and traceability of consignments. Handled a range of customer and internal enquiries, provided quotations, and processed incoming orders, demonstrating a strong ability to multitask and priorities within a fast-paced environment.
Onsite Coordinator - Start People Ltd - Preston – United Kingdom
(2019-09 - 2021-05)
Managing all aspects of onsite attendance and absence for temporary staff, ensuring accurate tracking of working hours and reliable daily reporting. This involved checking and validating timesheets, monitoring attendance patterns, and addressing any discrepancies promptly to support payroll accuracy and operational efficiency. Produced regular reports for management, providing insights on attendance, staffing levels, and productivity.
I conducted feedback meetings to address performance, engagement, and any issues impacting team effectiveness. Coordinating onsite recruitment - organizing and conducting interviews and ensuring timely placement of suitable candidates. Arranged and delivered staff inductions and site tours to ensure new starters were fully briefed on health and safety protocols, site procedures, and job expectations, helping to support a smooth onboarding experience.
Logistician - Beweship - Tallinn – Estonia
(2018-03 - 2019-06)
Responsible for organizing road transport, ensuring the efficient and timely coordination of deliveries and collections in line with customer requirements and operational schedules. My role involved handling a variety of transport-related enquiries, providing accurate quotations, and managing the end-to-end process of issuing and processing invoices. Maintained electronic administration records, including updating spreadsheets, tracking transport documentation, and ensuring all relevant data was accurately logged to support full traceability and compliance.
This role required strong attention to detail, clear communication with customers and transport partners, and effective multitasking in a fast-paced logistics environment.
Logistics Assistant - Beweship - Tallinn – Estonia
(2017-03 - 2018-03)
Responsible for sending rate requests to air and shipping lines to obtain competitive pricing and service options for international freight movements. I handled a wide range of customer and partner enquiries, provided accurate quotations, and managed bookings via email and through internal logistics systems. My responsibilities included the end-to-end coordination of shipments, from initial pricing through to confirmed bookings, ensuring timely communication and service delivery.
Prepared all necessary shipping documentation, including Master and House Air Waybills (MAWB/HAWB) and Bills of Lading. This position required strong attention to detail, a good understanding of international freight processes, and the ability to manage multiple tasks efficiently in a time-sensitive environment.
Sales Assistant - Estonia Bread Industry (Eesti Leivatööstus) - Tallinn – Estonia
(2016-04 - 2017-03)
Responsible for demonstrating products to customers, showcasing key features and benefits to drive interest and engagement. Actively promoting product samples and answering customers questions. The role was focused on delivering a positive brand experience, with the goal of increasing product visibility and boosting sales figures.
Logistics Trainee - Estonian Post - Tallinn – Estonia
(2016-05 - 2016-07)
Responsible for processing incoming information and ensuring the accurate and timely fulfilment of customer orders. This involved coordinating closely with internal teams and external partners to manage order flow and resolve any issues that could impact delivery performance. A key part of my role was organising and assigning daily work schedules for a team of approximately 30 couriers, taking into account delivery priorities, geographic routes, and resource availability.
Maintained clear communication with the courier team to ensure smooth operations, adapted quickly to last-minute changes, and consistently met delivery targets in a fast-paced environment.
Logistics Assistant Trainee - Kaubamaja Store - Tallinn – Estonia
(2015-05 - 2015-06)
Worked collaboratively with a logistics assistant in the clothing department, supporting the day-to-day operations of the warehouse.
Responsibilities included receiving incoming goods, performing quality checks to ensure items met the required standards, and accurately labelling products for storage and distribution. This hands-on experience provided me with a solid understanding of warehouse processes, inventory handling, and the importance of maintaining accuracy and efficiency in a fast-moving environment.
Administrator - Arkaadia Haldus - Tallinn – Estonia
(2014-09 - 2016-05)
Responsible for communicating with customers to provide support, resolve queries, and ensure a high level of service throughout the customer journey. In addition to front-facing communication, I actively monitored technical systems to identify and address issues promptly, helping to maintain smooth operations and minimise downtime.
Customer Service Representative - Onninen - Tallinn – Estonia
(2013-11 - 2014-08)
Responsible for processing customer orders and transactions accurately and efficiently, ensuring a smooth and seamless purchasing experience. Role involved handling a variety of customer queries via phone and email, resolving issues promptly and professionally to maintain high levels of customer satisfaction. I also kept customer records up to date by accurately inputting and managing data in internal systems.
Completed a range of administrative tasks to support the wider team, contributing to the overall efficiency and organization of day-to-day operations.
Bachelor's Degree - Transport and Logistics - TTK University of Applied Sciences, Institute of Logistics (2014 - 2018)
Diploma - Transport Organization - Tallinn Transport School (2011 - 2014)
Basic Education - Turba Gymnasium (2001 - 2011)
