Maria Leaver

A highly organized and results-driven logistics leader with 12 years of supervisory experience within the supply chain industry. Proven track record in managing fast-paced stores, distribution operations, and customer service management, driving a proactive safety culture, and achieving strict performance goals. Possesses strong analytical and problem-solving skills, with extensive experience in team leadership, stock optimization, and system integration.

Stores Manager at Crystal Electronics (Present)

Lead stores operations within a service engineering environment, collaborating directly with project managers and engineers to fulfill stock and project requirements.

• Coordinate daily scheduled shipments of materials for booked engineering jobs.
• Oversee all inbound deliveries and optimize outbound courier logistics to drive material and dispatch cost savings.
• Maintain meticulous record-keeping and data compliance across all warehouse systems.
• Manage rigorous stock ordering, comprehensive stores auditing, and engineer van stock issuing/auditing.

Shift Leader at The Body Shop (2022-03 – 2023-03)

Oversaw daily DC system processes, efficiencies, and real-time decision-making for a team of 25+ personnel.

• Utilized operational dashboards to manage minute-by-minute productivity and align DC solutions with business objectives.
• Played a key role in a new facility start-up, identifying process alignments and recommendations.
• Managed KPI compliance, timesheets, investigations, and health and safety cultures.
• Achieved a 95% team engagement rate (via Glint surveys) through structured onboarding and consistent 1-to-1 communication.

Team Manager / Key Operative at Staples Solutions / Wincanton (2011-06 – 2022-03)

Day to day running the automation area, with 5000m of conveyer operating Pick To Light processes and Pick it Easy Stations from a full automated Operating Storage Retrieval System housing 38000 totes alongside pallet and bulk picking. Managing a large team delegating jobs to individuals daily, focusing on Health and safety, customer needs and KPI's.

• High Experienced SME for Automation management.
• KPI Management using tools to guide and manage team performance
• Customer service SNOW ticket system
• Company Colleague Representative
• In-house system knowledge
• Quality control
• Health and Safety & First Aid
• UAT testing
• Administration tasks

General Certificate of Secondary Education (G.C.S.E.'s)