Maria Macaira

Dynamic and motivated Kitchen Leader with years of experience in team leadership and working in a team, food safety, and customer service. Known for maintaining high standards of cleanliness and organisation, while effectively managing time and pressure. A supportive colleague who thrives in a helping environment and helping train new staff to deliver excellent service.

Kitchen Leader - Leon - Wimbledon

(2021-08 - 2025-12)

• Completed all tasks to a high standard by working hard, staying positive, and paying attention to detail.
• Worked well as part of a team, taking responsibility when needed and helping others to create a friendly and productive workplace.
• Communicated clearly and politely with colleagues and others, building good working relationships.
• Managed time well to meet deadlines, staying organised and calm when working under pressure or juggling different tasks.
• Adapted easily to new tasks and changes, showing reliability, motivation, and a supportive attitude at all times.
• Supervised kitchen staff, ensuring high standards of food safety.
• Trained new employees on kitchen protocols and culinary techniques.

Customer Service - Food Section - Marks & Spencer - Kingston

(2016-04 - 2021-07)

• Helped set up promotional displays or special offers in the food section.
• Kept the food area clean, tidy, and organised, following health and safety guidelines at all times.
• Refilled shelves and checked stock levels to ensure products were well presented and available at all times.
• Trained and mentored new staff on food preparation and customer service.
• Used the till system to process payments quickly and correctly.
• Resolved customer complaints to maintain high satisfaction levels.

Commercial Cleaning - Indigo Service uk Ocean Contract - Kingston

(2005-05 - 2016-03)

• Keeping work area and room tidy and clear of hazards.
• Cleaning of furniture by hoovering, dusting and polishing.
• Maintaining a safe and secure working environment.
• Emptied bins and disposed of waste according to health and safety guidelines.
• Swept, vacuumed, mopped floors, and dusted surfaces regularly to ensure cleanliness.
• Cleaned and maintained commercial spaces, including offices, restrooms, and to a high standard.

ESOL - Kingston College (2008-09 - 2015-07)