Maria Rasa

I am enthusiastic and a reliable customer-focused professional with experience working in busy leisure, and education environments. I am skilled in communicating with a wide range of people, providing excellent customer service, working as part of a team, and maintaining high standards of safety and professionalism. I am looking to bring strong interpersonal skills, adaptability, and a positive attitude to my next role.

Swimming Teacher - D & S Swim School

(2026-04)

• Planned and delivered structured swimming lessons for individuals and groups.
• Monitored participant progress and provided constructive feedback to support improvement.
• Assisted with poolside supervision and adherence to health and safety procedures.
• Built positive relationships with swimmers and families to encourage confidence and participation.

Swimming Teacher - SWIM!

(2023-10 - 2025-07)

• Deliver swimming lessons to groups of young children while maintaining high standards of safety and customer care.
• Work collaboratively with colleagues to ensure a positive experience for customers.
• Adapt quickly to changing situations and respond professionally under pressure.
• Supported the upkeep of the facility by maintaining cleanliness across poolside, changing, and public areas.

Leisure Operations Assistant - SWIM!

(2023-10 - 2025-07)

• Monitored and replenished stock levels to ensure product availability and maintain a well-presented retail environment.
• Communicate effectively with parents and guardians, answering questions and providing feedback on progress.
• Support the day-to-day operation of a busy leisure facility.
• Assist in maintaining a safe, organised, and welcoming environment.
• Ensured customer areas were clean, safe, and presented to a professional standard.
• Carried out regular cleaning and maintenance duties in accordance with health and safety procedures.
• Assisted customers with enquiries and provided friendly, professional service in a busy customer-facing environment.

Occupational therapy degree - Occupational Therapy - Canterbury Christ Church University (2025-09)

A - Level's - Psychology, Criminology, Film Studies - Fort Pitt Grammar School (2023-09 - 2025-06)