Senior Supply Operations Specialist | Process Improvement | Business Operations
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Operations professional with extensive experience improving processes, optimising workflows, and supporting business operations in fast-paced environments. I enjoy solving operational challenges, streamlining ways of working, and collaborating with cross-functional teams and external partners to deliver efficient, reliable results.
I’m analytical, organised, and proactive, with a strong focus on continuous improvement and building effective working relationships. Fluent in English, Spanish, and Swedish, I thrive in international environments.
Currently seeking remote or hybrid opportunities in Operations, Product Operations, Partner Operations, Business Operations, or Process Improvement, where I can help organisations scale through smarter, more efficient operations.
Senior Supply Ops Associate | TodayTix (March 2026 to Present)
Lead operational initiatives to ensure the smooth delivery of ticket inventory across multiple markets. Partner with cross-functional teams and external suppliers to resolve complex issues, improve workflows, and enhance operational efficiency. Key achievements include developing operational documentation and reporting, driving process improvements, and contributing to projects that increased consistency and visibility across the team.
Ticketing Operations Coordinator | TodayTix
Managed ticket inventory and operational workflows across multiple markets, working closely with suppliers and internal teams to ensure accuracy and timely delivery. Resolved operational issues, supported process improvements, and maintained high service standards in a fast-paced environment.
Venue Services Coordinator | Encore Tickets
Managed relationships with theatre venues and suppliers, ensuring accurate ticket inventory, resolving operational issues, and supporting the successful delivery of performances. Improved communication, streamlined processes, and collaborated with internal teams to deliver an excellent partner experience.
International Reservations Consultant | Encore Tickets
Managed complex bookings for international customers and travel partners while delivering a high standard of service. Built strong expertise in ticketing operations, stakeholder communication, problem solving, and working effectively in a fast-paced international environment.
Escuela de Turismo de La Caja de Canarias, Las Palmas de Gran Canaria
Specialised in hotel and travel agency management, marketing, business, and languages.
Universidad de Las Palmas de Gran Canaria
Undergraduate studies in Marine Sciences with a focus on environmental management and coastal ecosystems.
