Mariah Moulton

Dedicated hospitality professional with nearly 10 years of experience delivering exceptional guest experiences across high-standard restaurants, hotels, and customer service environments. As a current team member at The General Stanton Inn, I have developed an intimate understanding of the Inn's unique brand, operational standards, and commitment to historic hospitality. Proven to be highly adaptable, I regularly step up to support the restaurant team as a server and bartender while maintaining my housekeeping duties.

Recognized for leading by example, remaining calm under pressure, and building authentic relationships with guests and staff alike. Eager to transition my deep operational knowledge and leadership skills into the Assistant Front of House Manager role.

Housekeeper / Cross-Trained Restaurant Support at The General Stanton Inn (2023-07 – Present)

• Maintain the Inn's rigorous standards for cleanliness, room presentation, and guest satisfaction.
• Demonstrate extreme adaptability by cross-training and stepping in as a server and bartender to support the FOH restaurant team during peak service times.
• Anticipate operational bottlenecks and proactively assist across departments to ensure a seamless guest experience.
• Build positive, lasting relationships with returning guests and address inquiries with speed and professionalism.

Sales Associate at Positive Vibes Pilates (2025-03 – Present)

• Manage the front desk, welcome clients, and act as the primary brand ambassador for the studio.
• Drive revenue by promoting and selling class packages, memberships, and retail merchandise.
• Maintain flawless daily operations, including scheduling, inventory management, and database updates.

Bartender at Bradford Social Club (2024-05 – 2025-07)

• Provided fast, friendly, and high-quality beverage service in a fast-paced social club environment.
• Managed cash drawer, processed credit card transactions accurately, and performed nightly financial reconciliations.
• Monitored inventory levels, assisted with restocking, and maintained a clean, safe bar area in compliance with health regulations.

Front Desk Coordinator at Capalbo Dental Group (2021-03 – 2022-03)

• Managed a high-volume, multi-line phone system, coordinated patient scheduling, and optimized daily clinic flow.
• Greeted patients, handled check-ins/check-outs, and maintained secure, accurate electronic records.
• Resolved customer scheduling conflicts and administrative inquiries with patience and professionalism.

Front Desk Agent at Foxwoods Resort Casino (2019-07 – 2021-03)

• Delivered luxury-level guest service during high-volume check-ins and check-outs at a major resort casino.
• Mastered complex Property Management Systems (PMS) to handle reservations, room assignments, and billing.
• Empowered to resolve guest complaints on the spot, ensuring a high rate of positive reviews and customer retention.

Room Attendant at Ocean House (2017-08 – 2019-06)

• Adhered to five-star, Forbes Travel Guide luxury service standards for room cleanliness and guest presentation.
• Worked efficiently under tight timelines while maintaining meticulous attention to detail.

Cleaning Attendant at McCurdy Cleaning (2023-05 – 2023-08)

Crew Member at Dunkin' (2022-10 – 2023-05)

Lead Teacher at Clark Street Daycare (2016-08 – 2017-07)

Developed strong leadership, communication, and multitasking skills managing classrooms and coordinating parent communications.

Teacher at LittleBrooke Child Development Center (2015-09 – 2016-07)

High School Diploma – Stonington High School (2015)