Mariam Aljubouri

Motivated and customer-focused retail sales associate with proven experience in pharmacy retail, hospitality, and customer service. Skilled in sales, upselling, cross-selling, inventory management, stock control, cash handling, and staff training. Experienced in assisting customers from diverse backgrounds and delivering exceptional service in fast-paced environments. Fluent in English, Arabic, and Turkish with strong communication, leadership, and problem-solving skills.

RETAIL SALES ASSOCIATE/ PHARMACY ASSISTANT - Life Pharmacy

(2025-01)

• Engage with customers and apply effective sales techniques to recommend suitable products and increase customer satisfaction.
• Consistently achieve and exceed sales targets through effective upselling and cross-selling.
• Organise and stock shelves, manage inventory, and ensure products are accurately labelled and easily accessible.
• Train and onboard new staff, guiding them on job responsibilities, pharmacy procedures, and customer service best practices. Trained and onboarded 5+ new employees.
• Provide personalised advice and solutions to meet customer needs across health, beauty, and wellness products.
• Maintain high standards of cleanliness, organisation, and compliance within the pharmacy at all times.
• Upsell skincare and health products while ensuring customers received accurate information and excellent service.
• Process transactions accurately with strong cash handling and attention to detail.
• Build strong relationships with customers, encouraging repeat business and receiving positive feedback.

Barista Assistant & Hospitality Staff - Hafiz Mustafa

(2024-01 - 2025-01)

• Prepared traditional Turkish and Middle Eastern beverages and dishes.
• Provided excellent hospitality, ensuring a welcoming experience for guests.
• Managed reservations, greeted customers, and assisted with inquiries.
• Assisted Arabic- and Turkish-speaking guests for seamless service.
• Maintained high hygiene and cleanliness standards.
• Worked effectively in a fast-paced environment while consistently delivering high-quality service.

Level 2 Diploma in Art and Design - Art and Design - Uxbridge College (2023-01 - 2024-01)

GCSEs - English, Math, Arabic, Turkish, Art and Design, ICT, PE, science - Wexham Secondary school (2022-01 - 2023-01)

Diploma in Nursing and Patient care - Nursing and Patient care (2024-01 - 2024-12)

English and Tourism-Hotel Reception and Front Desk - English and Tourism (2025-01)