Mariam Javid

Oversaw daily operations of the BareMinerals counter, ensuring smooth business performance and alignment with brand standards. Completed management and administrative duties, including sales reporting, stock audits, and weekly business summaries to support efficient counter performance. Delivered exceptional customer service through personalized skincare and makeup consultations tailored to each client's needs.

Beauty Consultant - Bare Minerals - Sheffield, South Yorkshire

(2025-04)

• Oversaw daily operations of the BareMinerals counter, ensuring smooth business performance and alignment with brand standards.
• Completed management and administrative duties, including sales reporting, stock audits, and weekly business summaries to support efficient counter performance.
• Delivered exceptional customer service through personalized skincare and makeup consultations tailored to each client's needs.
• Drove sales growth by effectively promoting new product launches, upselling hero products, and maintaining a deep understanding of the full range.
• Trained, coached, and motivated team members to uphold brand values.
• Analyzed sales reports to identify opportunities for growth and implemented strategies to exceed monthly KPIs.
• Managed stock levels, merchandising, and visual displays to ensure an inviting and brand-appropriate shopping environment.
• Built and maintained strong relationships with clients, encouraging loyalty and repeat business through follow-ups and bespoke service.
• Represented the brand at in-store events and promotions, ensuring consistent brand messaging and high client engagement.

Beauty Consultant - Giorgio Armani - Sheffield, South Yorkshire

(2024-11 - 2025-04)

• Delivered luxury customer service by providing personalized skincare and makeup consultations tailored to individual client needs.
• Demonstrated expert product knowledge across Armani Beauty's fragrance, skincare, and makeup lines.
• Achieved and exceeded daily and monthly sales targets through strong product recommendations and relationship building.
• Maintained brand image and visual merchandising standards in alignment with Armani Beauty guidelines.
• Performed professional makeup applications for events, in-store activations, and client appointments.
• Supported new product launches and promotional campaigns through engaging demonstrations and client outreach.
• Built and maintained a loyal client base through excellent follow-up service and communication.
• Collaborated with management and team members to ensure smooth store operations and an elevated client experience.

Child minding - Sheffield

(2016-01 - 2025-02)

On a regular basis I will look after young children of all ages before and after school and at weekends. This is an ongoing role that I will always have for many years to come.

• Ensuring they are kept safe, well fed and entertained with books, games and outside activities
• Ages range from 1 - 15 and I am confident in my abilities to adapt my technique for the different ages
• Prepare healthy meals and snacks as required or instructed by parents
• give younger children their bath and bedtime routines which helps to keep them calm and relaxed

Beauty Consultant - GIVENCHY BEAUTY - Sheffield

(2023-03 - 2024-05)

• I work as a makeup artist for Givenchy beauty
• I'm also a fragrance and skincare consultant with this brand.
• Delivered a luxurious and personalized customer experience through expert product consultations in skincare, fragrance, and makeup.
• Represented the Givenchy brand image with professionalism and elegance, maintaining the highest standards of service and presentation.
• Drove sales performance by engaging clients, identifying their needs, and recommending tailored product solutions.
• Supported new product and fragrance launches through in-store activations, client outreach, and visual merchandising.
• Performed professional makeup applications and touch-ups to showcase Givenchy's artistry and innovation.
• Built and nurtured long-term client relationships, encouraging loyalty and repeat purchases through exceptional follow-up and aftercare.
• Ensured all brand and counter operations, including stock management and reporting, were completed accurately and efficiently.
• Collaborated with store management and brand teams to deliver seamless execution of promotions and events.

Beauty and Fragrance Consultant - FLAIR RECRUITMENT LTD - Sheffield

(2022-11 - 2023-03)

• I did agency work for Flair CMS
• Working with fragrance, makeup and skincare, It's an industry I'm very passionate about.
• I have worked for various different brands such as Givenchy and Gucci with flair working with makeup and fragrance I really enjoy working with different brands at different working paces, expanding my knowledge on makeup, fragrance and skincare

Beauty and Fragrance Consultant - Artisan People - Sheffield

(2022-08 - 2023-03)

• I did agency work for artisan people.
• Working with fragrance, makeup and skincare.
• I really enjoy it as it's an industry I'm very passionate about. I have worked for brands such as Dior, Tom Ford, Le Labo, Gucci and Killian. I love being able to work with different brands and being able expand my beauty and skincare skills.

Customer Service Advisor (Full-time) - EC Outsourcing - Sheffield

(2021-06 - 2022-06)

• On a daily basis, I engaged in outbound and inbound phoning, averaging 150 calls each day.
• Responding quickly and professionally to consumer inquiries and complaints
• When necessary, escalate complaints made to management.
• When dealing with clients, maintaining company's regulations and procedures.
• Level of customer satisfaction is ensured through following up on customer calls.
• Wherever possible, upsell items and services, and push to fulfill sales targets.
• This employment boosted my self-esteem and helped me improve my interpersonal abilities. Also helped me improve with client communications skills and confidence.

Customer Assistant - Tkmaxx - Sheffield

(2020-12 - 2021-01)

• Helping customers, making sure they found what they were looking for
• Sorting out clothing and shoes
• Cleaning, due to COVID
• Door Marshal.

CUSTOMER ASSISTANT - BOOTS - SHEFFILED MEADOWHALL

(2019-10 - 2019-12)

My job at boots was a temporary Christmas job. During my job at boots, my pay was £8.50, and my duties included;

• Serving at the tills (which was my main job),
• Helping out at self-checkout,
• Putting out stock
• Staying back once the shop had closed to do bags and boxes (making sure all the money from all tills was taken out safely and given to the managers.)
• Pulling forward to make sure the shop looks clean,
• Helping customers making sure they found what they were looking for.

WAITERESS & CHEF - PIZZA HUT - SHEFFIELD CITY CENTRE

(2018-06 - 2018-07)

During work experience my duties included:

• Greeting and escorting customers to tables in a friendly, welcoming manner
• Presented menu's and provided detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepared tables by setting up linens, silverware and glasses
• Informed customers about the day's special
• Offered menu recommendations upon request
• Took accurate food and drink orders, communicating orders to staff, serving them to customers
• Checked dishes and kitchenware for cleanliness and presentation and reported any problems
• I also helped out I the kitchen prepping pizza dough, cookie dough, other menu items
• Cleaned out the walk-in freezer and kitchen when necessary

A-Level or equivalent - Healthcare Administration - King Edward vii sixth form (2019-09 - 2021-05)

A-Level or equivalent - Business - King Edward vii sixth form (2019-09 - 2021-05)

A-Level or equivalent - Psychology - King Edward vii sixth form (2019-09 - 2021-05)

GCSE - English language & more - KING EDWARD VII SCHOOL (2014-09 - 2019-06)