Mariana Udrea

Civil Enforcement Officer experienced in undertaking patrols of private car parks issues Penalty Notices in line with parking regulations. Successfully enforces statutory and regulatory requirements. 16 years experience of parking enforcement working for the same company. Patrolling all car parks on different shifts early morning or late evening. Looking to maximise tickets numbers every day.

Parking Enforcement Officer - Parking Control Management UK Ltd - Slough

(2010-05)

• Maintained comprehensive records of enforcement activities, ensuring accurate reporting and accountability.
• Assisted in training new staff, sharing knowledge and expertise to enhance team performance.
• Responded to enquiries from the public, providing guidance on parking regulations and procedures.
• Maintained customer safety and security through constant observation.
• Managed sensitive information with discretion, adhering to data protection regulations.
• Participated in team meetings to discuss updates in legislation and improvements in enforcement practices.
• Collaborated with local law enforcement agencies to address and resolve complex parking infractions.
• Delivered professional and courteous service to individuals, even in challenging situations.
• Fostered a positive image of the enforcement team through professional conduct and public interaction.
• Issued penalty charges and notices for individuals ignoring rules.
• Issued penalty charge notices to vehicles contravening parking restrictions, enhancing community safety.
• Investigated and resolved public complaints regarding parking issues, improving community relations.
• Conducted regular patrols in assigned zones to identify and deter parking violations effectively.
• Utilised handheld devices and software applications to accurately record enforcement actions.
• Demonstrated courteous and professional behaviour in addressing queries and concerns from public to promote positive communications.
• Monitored carpark daily, checking payment tickets and issuing charges for cars over time limit.
• Monitored and enforced parking regulations within designated areas to maintain order and compliance.
• Kept public informed and updated by staying up-to-date on latest parking restrictions.
• Utilised body worn camera and patrolled areas to capture real time inspections and record activity.
• Implemented parking fines and penalties to vehicles breaching rules.
• Patrolled designated parking zones to monitor compliance with local parking regulations.
• Participated in team meetings to discuss strategies for improving parking enforcement services.
• Conducted vehicle checks for valid permits and disabled badges to uphold parking fairness.
• Responded promptly to reports of unauthorised parking on private land, ensuring swift resolution.
• Assisted in the training of new parking enforcement officers, sharing knowledge and best practices.

A-Levels - Management - University of Business and Management (2003-07 - 2003-07) Bucharest, Romania