Marie Lungumbu

A compassionate, adaptable, and dedicated care professional with a background in youth mentoring, child support, and healthcare administration. Holds a completed BTEC in Health and Social Care and is currently studying towards a BSc (Hons) in Biomedical Science. Demonstrates a proven ability to build positive relationships with young people, handle sensitive personal situations with empathy, and strictly uphold safeguarding and confidentiality standards.

Calm under pressure, highly resilient, and flexible to support the home across varying shift patterns, including required overnight sleep-ins.

President - Believers' Loveworld Campus Ministry Society

(2011-01)

• Youth Mentoring: Mentor young people across diverse age groups, handling complex emotional and personal issues with patience and strict confidentiality.
• Operational Leadership: Manage daily departmental workflows, administrative duties, and accurate digital database maintenance.
• Communication: Coordinate large events, communicate effectively with visitors, and resolve enquiries promptly.

Volunteer Buddy Team Member - Anglia Ruskin University (ARU), Cambridge - Cambridge

(2022-09 - 2022-12)

• Individual Support: Mentored a cohort of 18 students from varied backgrounds, facilitating a smooth transition into new academic and social environments.
• Resource Development: Created tailored integration and learning resources to support student well-being and practical adjustment.

Student Ambassador - Anglia Ruskin University (ARU)

(2011-01 - 2011-12)

• Public Engagement: Welcomed prospective students and families during high-volume open days, delivering professional customer service and answering queries.
• Administrative Support: Assisted university administration with event logistics, paperwork, and record management.

Volunteer - Barnardo's, Essex - Essex

(2009-01 - 2009-12)

• Child Welfare & Safeguarding: Worked within a leading national children's charity, maintaining high standards of professional conduct and operational confidentiality.
• Stakeholder Engagement: Engaged professionally with external partners, developing clear communication skills within a regulated environment.

Healthcare Assistant - Age Concern UK Centre, Dagenham, Essex - Dagenham, Essex

(2008-01 - 2008-12)

• Person-Centred Care: Provided direct personal care and assistance to vulnerable individuals with dignity, empathy, and respect.

Playground Assistant - Westbury Primary School

(2008-01 - 2008-12)

• Child Supervision: Supported primary school children during recreational activities, ensuring a safe, structured, and positive social environment.
• Office & IT Support: Handled incoming telephone calls, resolved visitor enquiries, and assisted with core administrative duties.

BSc (Hons) - Biomedical Science - Anglia Ruskin University

BTEC - Health and Social Care - Sixth Form

BTEC National Diploma - Medical Science - Redbridge College

GCSEs - General Education (including English & Mathematics) - Lister Community School