Marilena Bogoiu

Patient, calm and understanding person with a passion for working with people and in team environments. Experienced in hospitality, training, and operational management with a focus on safety, cleanliness, and quality. Organized, serious and punctual professional seeking stable positions with continuous learning opportunities.

Crew Member Hospitality and Kitchen at Shake Shack (2019-10 – 2020-08)

• Welcome guests in a warm and friendly manner
• Respond to guest inquiries and requests in a timely, friendly and efficient manner

Cross Trainer (Supervisor and trainer) at Shake Shack (2020-08 – 2020-11)

• Providing all the support to the newly hired people
• Teaching them all the correct methods in providing quality products to the guests

Assistant Store Manager at Deliveroo (2020-11 – Present)

Complete operational support functions (i.e purchasing, receiving, inventory, etc) at the store to ensure operational excellence and financial health of the business.

• Manage the flow of service to ensure highest levels of safety, cleanliness, quality
• Help build and lead high performance team of hourly team members by participating in the training, development and performance management of people
• Lead and works to maintain the facility and all equipment to the highest standards - ensuring safety and cleanliness
• Ensure the timesheet are done correctly and the team is paid correctly

University degree in Midwife – Medicine and Pharmacy, University "Dunarea de Jos", Galati, Romania (2015-09 – 2019-09)

Tehnician in economic activities in Contability – Colegiul Economic "Virgil Magdearu" (2011-09 – 2015-07)