Business and management graduate
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Business and Management graduate with a Level 6 qualification from the University of Suffolk. Through both my studies and work experience, I have developed strong organisational, communication, and problem-solving skills, along with a good understanding of business operations, leadership, finance, and customer service. My dissertation focused on credit management in the UK retail industry, giving me valuable experience in research, analysis, and evaluating business performance.
I am now looking to build a career within business, administration, operations, or management where I can continue to develop professionally.
Car Delivery Driver at Self-Employed / Contract (2024-07 – 2025-12)
Delivered vehicles across the UK on behalf of dealerships and fleet companies. Responsible for vehicle inspections, documentation, customer handovers, and route planning. Developed excellent time-management skills while working independently and maintaining a professional standard of service.
Retail Assistant at JD Sports (2023-12 – 2024-06)
Provided excellent customer service in a busy retail environment, assisting customers with purchases, handling transactions, managing stock enquiries, and supporting the day-to-day operation of the store.
Remote Administrator at NHS (2023-05 – 2023-10)
Supported administrative processes including appointment scheduling, call handling, email correspondence, and maintaining accurate patient records. Worked with confidential information and liaised with internal teams to ensure an efficient service for patients.
Level 6 in Business and Management – University of Suffolk
OCR Level 3 in Business – Bolton College
OCR Level 2 in Business – Bolton College
NVQ Level 1 in Business Administration – Bolton College
GCSE in Maths and English