Mario Lukac

Experienced retail Team Leader with a strong background in customer service, team supervision, and warehouse operations. I currently support daily store operations, motivate team members, and ensure high standards across customer service, stock control, and compliance. I am a reliable, hardworking, and adaptable individual who performs well in fast-paced environments and under pressure.

I use strong communication and problem-solving skills to support both team performance and business objectives. Fluent in English, Hungarian, Slovak, and Czech, I can communicate effectively with a wide range of customers and colleagues. Throughout my career, I have developed strong leadership, organisation, and operational skills, with a focus on delivering consistent results and continuous improvement.

Team leader - ebebek

(2024-01 - 2026-12)

• Inspire and guide team members to reach store objectives while upholding exceptional standards.
• Provide outstanding customer service and efficiently address customer inquiries.
• Aid in daily store operations, including stock management, merchandising, and compliance protocols.
• Contribute to staff training, coaching, and performance evaluations.
• Maintain a safe and productive working atmosphere.

Next Warehouse Ltd, Leeds - Leeds

(2022-09 - 2023-08)

• Processed stock accurately within a fast-paced distribution environment.
• Performed quality control checks and followed company procedures.
• Worked towards strict deadlines and productivity targets.
• Maintained health and safety standards at all times.

English Language - Bradford College (2021-09 - 2023-06)

Mathematics - Bradford College (2021-09 - 2023-06)

Level 3 - Business Environment - Bradford College (2021-09 - 2023-06)

Science - Bradford College (2021-09 - 2023-06)

Level 2 - Health and Social Care (2021-09 - 2023-06)