Passionate, Optimistic, Ambitious & Flexible
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Management Professional with 11 years of combined experience across diverse management and operational roles.Seasoned strategy developer and manager with experience leading business operations and generating strong rates of customer satisfaction and retention. Highly skilled and able to maintain an exceptional rate of productivity, accuracy, and efficiency within dynamic environments, as well as quickly learn new information, procedures, and technologies.
Serve in a multi-disciplinary role as Shift Manager at a leading McDonald’s location. Provide location supervision and management coverage across assigned shifts. Lead front-facing sales operations, kitchen/food preparation operations, customer service/support, and inventory/stock management.
Ensure adequate cash flow and operational registers. Manage, count, verify, and reconcile daily sales and cash transactions at registers. Personally develop and train shift employees in numerous operations areas, such as food preparation/presentation, sales, customer service, and compliance.
Work with the Lead Manager on a daily basis, tasked with providing operational reports and other documentation.
Access to H.E in Health Care, Social Care & Teaching L3
