Freelance Event Staff - GO TO Events - UK
(2026-05)
- Provided professional and friendly customer service at a wide range of corporate, sporting, promotional and public events.
- Drove company vans to transport event equipment, materials and supplies to various locations across the UK.
- Responsible for the safe loading, transportation and unloading of event equipment, ensuring everything arrived safely and on time.
- Assisted with event set-up and breakdown, ensuring venues were prepared to a high standard and activities ran smoothly.
- Welcomed and assisted guests, providing information and support throughout events.
- Supported event registration, ticketing, guest management and queue control.
- Assisted event organisers and supervisors with the delivery of event activities and operational requirements.
- Worked effectively as part of a team in busy, fast-paced environments, adapting quickly to changing requirements.
- Maintained a professional and approachable manner when representing GO TO Events and its clients.
- Followed health and safety procedures and venue guidelines at all times.
- Assisted with crowd management and ensured guests had a safe and positive experience.
- Demonstrated excellent reliability, punctuality and flexibility, including working evenings, weekends and travelling throughout the UK.
- Communicated effectively with colleagues, clients and members of the public to resolve queries and ensure smooth event delivery.
Mobile Personal Trainer - Self-Employed
(2017-01)
- Deliver high-quality personal training sessions in clients' homes and public settings.
- Design personalised workout programmes, training plans, and meal plans tailored to individual goals.
- Maintain exceptional customer service to build long-term client relationships and retention.
- Ensure full compliance with health and safety legislation and insurance requirements.
Team Leader / Duty Manager - Everyone Active - Woodside, Watford
(2024-10 - 2025-08)
- Supported and managed a team of Lifeguards and Leisure Assistants.
- Worked closely with Duty and Operations Managers to maintain high service standards.
- Collaborated with customer service teams, teachers, and lifeguards to ensure smooth daily operations.
- Ensured a safe, high-quality experience for all leisure centre users.
Postperson with Driving - Royal Mail - Watford Delivery Office
(2023-09 - 2024-09)
- Sorted and delivered mail and parcels to residential and business addresses.
- Redirected incorrectly addressed mail and collected signatures for recorded and registered deliveries.
Bank Residential Officer - Oaklands College - St Albans, Hertfordshire
(2020-05 - 2023-07)
- Provided evening and weekend residential support on a rota basis.
- Monitored student welfare, conducted curfew checks, and recorded incidents accurately.
- Maintained confidential student records in line with care standards.
- Ensured compliance with health, safety, fire safety, safeguarding, and college policies.
- Planned and delivered enrichment activities during evenings and weekends.
- Responded to emergencies, including evacuation procedures when required.
Active 8 Project Lead - Oaklands College - St Albans
(2022-01 - 2022-07)
- Managed internal and external coaches and project staff.
- Developed and delivered campus-wide enrichment activities covering sport, wellbeing, enterprise, and diversity.
- Liaised with student representatives to implement student-led initiatives and events.
- Built partnerships with external organisations to enhance student support services.
- Evaluated programme impact to ensure continuous improvement and alignment with student feedback.
- Supported enrolment, open events, and student progression activities.
Duty Manager - Everyone Active - Redbourn, Hertfordshire
(2021-09 - 2022-01)
- Supervised Leisure Assistants and supported daily site operations.
- Worked closely with the Regional Operations Manager and customer teams.
- Ensured a safe, high-quality experience for leisure centre users.
- Contributed to sales and service delivery targets.
Sports & Wellbeing Coach / Sports Zone Supervisor - Oaklands College - St Albans, Hertfordshire
(2017-05 - 2021-09)
- Managed the Wellness Centre at the Welwyn Garden City campus.
- Delivered fitness classes and one-to-one sessions for students and staff, including vulnerable learners.
- Led the Sports Zone team and managed staff rotas.
- Organised and delivered sports events and commercial projects.
- Inducted users on equipment use and trained new staff and work-experience students.
- Monitored customer feedback and implemented service improvements.
- Ensured strict adherence to health and safety regulations.
Self-Employed Personal Trainer - Everyone Active - Redbourn, Hertfordshire
(2017-01 - 2019-08)
- Delivered personal training sessions and group circuit classes.
- Created personalised workout and nutrition plans.
- Promoted services through internal and external marketing and social media.
- Conducted regular risk assessments and reviewed emergency procedures.
Self-Employed Mobile Personal Trainer - Detox Fit - London
(2018-01 - 2019-06)
- Delivered mobile personal training sessions in clients' homes and public spaces.
- Developed tailored fitness and nutrition programmes.
- Maintained compliance with health and safety and insurance requirements.