Marjan Badnikov

Highly motivated and well-organised fitness and leisure professional with over ten years' experience across personal training, leisure management, and education environments. Proven leader with a strong track record in team management, customer service excellence, and operational delivery. Adept at working in high-pressure settings, improving service standards, driving customer satisfaction, and supporting wellbeing and community engagement initiatives.

Freelance Event Staff - GO TO Events - UK

(2026-05)

• Provided professional and friendly customer service at a wide range of corporate, sporting, promotional and public events.
• Drove company vans to transport event equipment, materials and supplies to various locations across the UK.
• Responsible for the safe loading, transportation and unloading of event equipment, ensuring everything arrived safely and on time.
• Assisted with event set-up and breakdown, ensuring venues were prepared to a high standard and activities ran smoothly.
• Welcomed and assisted guests, providing information and support throughout events.
• Supported event registration, ticketing, guest management and queue control.
• Assisted event organisers and supervisors with the delivery of event activities and operational requirements.
• Worked effectively as part of a team in busy, fast-paced environments, adapting quickly to changing requirements.
• Maintained a professional and approachable manner when representing GO TO Events and its clients.
• Followed health and safety procedures and venue guidelines at all times.
• Assisted with crowd management and ensured guests had a safe and positive experience.
• Demonstrated excellent reliability, punctuality and flexibility, including working evenings, weekends and travelling throughout the UK.
• Communicated effectively with colleagues, clients and members of the public to resolve queries and ensure smooth event delivery.

Mobile Personal Trainer - Self-Employed

(2017-01)

• Deliver high-quality personal training sessions in clients' homes and public settings.
• Design personalised workout programmes, training plans, and meal plans tailored to individual goals.
• Maintain exceptional customer service to build long-term client relationships and retention.
• Ensure full compliance with health and safety legislation and insurance requirements.

Team Leader / Duty Manager - Everyone Active - Woodside, Watford

(2024-10 - 2025-08)

• Supported and managed a team of Lifeguards and Leisure Assistants.
• Worked closely with Duty and Operations Managers to maintain high service standards.
• Collaborated with customer service teams, teachers, and lifeguards to ensure smooth daily operations.
• Ensured a safe, high-quality experience for all leisure centre users.

Postperson with Driving - Royal Mail - Watford Delivery Office

(2023-09 - 2024-09)

• Sorted and delivered mail and parcels to residential and business addresses.
• Redirected incorrectly addressed mail and collected signatures for recorded and registered deliveries.

Bank Residential Officer - Oaklands College - St Albans, Hertfordshire

(2020-05 - 2023-07)

• Provided evening and weekend residential support on a rota basis.
• Monitored student welfare, conducted curfew checks, and recorded incidents accurately.
• Maintained confidential student records in line with care standards.
• Ensured compliance with health, safety, fire safety, safeguarding, and college policies.
• Planned and delivered enrichment activities during evenings and weekends.
• Responded to emergencies, including evacuation procedures when required.

Active 8 Project Lead - Oaklands College - St Albans

(2022-01 - 2022-07)

• Managed internal and external coaches and project staff.
• Developed and delivered campus-wide enrichment activities covering sport, wellbeing, enterprise, and diversity.
• Liaised with student representatives to implement student-led initiatives and events.
• Built partnerships with external organisations to enhance student support services.
• Evaluated programme impact to ensure continuous improvement and alignment with student feedback.
• Supported enrolment, open events, and student progression activities.

Duty Manager - Everyone Active - Redbourn, Hertfordshire

(2021-09 - 2022-01)

• Supervised Leisure Assistants and supported daily site operations.
• Worked closely with the Regional Operations Manager and customer teams.
• Ensured a safe, high-quality experience for leisure centre users.
• Contributed to sales and service delivery targets.

Sports & Wellbeing Coach / Sports Zone Supervisor - Oaklands College - St Albans, Hertfordshire

(2017-05 - 2021-09)

• Managed the Wellness Centre at the Welwyn Garden City campus.
• Delivered fitness classes and one-to-one sessions for students and staff, including vulnerable learners.
• Led the Sports Zone team and managed staff rotas.
• Organised and delivered sports events and commercial projects.
• Inducted users on equipment use and trained new staff and work-experience students.
• Monitored customer feedback and implemented service improvements.
• Ensured strict adherence to health and safety regulations.

Self-Employed Personal Trainer - Everyone Active - Redbourn, Hertfordshire

(2017-01 - 2019-08)

• Delivered personal training sessions and group circuit classes.
• Created personalised workout and nutrition plans.
• Promoted services through internal and external marketing and social media.
• Conducted regular risk assessments and reviewed emergency procedures.

Self-Employed Mobile Personal Trainer - Detox Fit - London

(2018-01 - 2019-06)

• Delivered mobile personal training sessions in clients' homes and public spaces.
• Developed tailored fitness and nutrition programmes.
• Maintained compliance with health and safety and insurance requirements.

Bachelor of Business Management - Business Management and Innovation - University of Hertfordshire (2022)

Level 5 Award in Leadership and Management - ILM (2022)

Level 3 Award in Education and Training (QCF) - City & Guilds (2022)

NVQ Level 3 - Fitness and Personal Training - Lifetime Training (2016)