Mark Banks
Regional Support Manager – North
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About
Reporting to Operations Director, responsible for stakeholder in 2 services, leading in business development and occupancy levels, supporting services including audits, supervisions, managerial investigations and disciplinary, service compliance, support and guidance to home managers.
Experience
Regional Support Manager – North - Newbloom Healthcare
(2026-05)
Reporting to Operations Director, responsible for stakeholder in 2 services, leading in business development and occupancy levels, supporting services including audits, supervisions, managerial investigations and disciplinary, service compliance, support and guidance to home managers.
Home Manager - Newbloom Healthcare - Evergreen Lodge and Dundoran Nursing homes
(2025-08 - 2026-05)
Additional responsibility managing 2 Residential homes
Home Manager - Newbloom Healthcare - Evergreen Lodge Care Centre
(2023-06 - 2025-08)
Complex nursing care for 40 adults, including mental illness, early onset dementia, acquired brain injury, Huntington’s, Parkinson’s, alcohol related dementias.
Home Manager - Newbloom Healthcare - Evergreen Lodge and Dundoran Nursing home
(2023-01 - 2023-06)
Additional responsibilities, temporarily managing 2 services, 71 beds.
Home Manager - Newbloom Healthcare - Evergreen Lodge
(2019-07 - 2023-01)
Employed to manage a newly purchased site but redirected to lead a service turnaround, supported 3 x local homes with CQC inspections during this period. This involved area management, guidance and quality support. From December 2019 I took over the home
Home Manager - Exemplar Health Care - Kavanagh Place
(2018-01 - 2019-07)
Service, site management, finances, management of135 staff, site and residents with complex nursing care needs and behaviours that challenge.
Registered Manager - Mental Health Care Ltd - Acrefield House, Wirral
(2017-04 - 2018-01)
Deputy Manager/Acting Manager - Mental Health Care Ltd - Glyn Rhosyn Care Home with nursing
(2015-08 - 2017-04)
Deputy Manager / Registered Manager - Mental Health Care Ltd - Meols Drive Care Home with Nursing
(2015-01 - 2015-08)
Registered Manager - Lifeways - Oakmere Residential, Hawarden (Inclusive Lifestyles, Owned by Lifeways)
(2013-08 - 2015-01)
9 bed service for service users with severe autism.
Registered Manager - Lifeways - Abingdon Residential, Southport (The SLC Group Owned By Lifeways)
(2011-04 - 2013-08)
Senior Staff Nurse – Female Psychiatric Rehabilitation - Cambian Healthcare Ltd - Delfryn Lodge, Alfonas, Argoed Hall Lane, Mold, CH7 6SQ
(2010-02 - 2011-04)
Head of Care – Male Psychiatric Rehabilitation - Cambian Healthcare Ltd - Delfryn House, Alfonas, Argoed Hall Lane, Mold CH7 6SQ
(2009-02 - 2010-02)
Staff Nurse – Male Psychiatric Rehabilitation - Cambian Healthcare Ltd
(2007-01 - 2009-02)
Staff Nurse - Male Psychiatric Rehabilitation - Mental Health Care LTD - New Hall, New Hall Lane, Ruabon, Wrexham
(2005-09 - 2007-01)
Education
NVQ Level 7 Diploma - Management (2012-03)
Level 5 DIP - Leadership for Health and Social Care Services (Adult) (2016-11)
DIP HE - Nursing, Mental Health - Liverpool JMU (2002 - 2005)
Level 3 - Communication (2016-10)
Trainer Certificate - Safe Moving & Handling of People (2026-04)
BSC Level 3 - Health & Safety (2013-02)
Level 3 - Preparing to Teach in the Lifelong Learning Sector – PTTLS The Principles of Accountability and Delegation (2026-08)
Trainer CPI - Non-Violent Physical Crisis Intervention (2012-04)
Introduction to Trainer Skills - City and Guilds (2010-12)
GNVQ Advanced - Engineering (1996 - 1999)
8 GCSEs - English, Maths, Business Studies and ICT (1991 - 1996)