Mark Ford

Supervised a team of cleaners, ensuring all assigned areas were maintained to a high standard of cleanliness and hygiene. Delegated daily tasks, provided on-the-job training, and conducted regular quality checks to maintain consistent performance. Acted as the first point of contact for client queries and resolved issues promptly.

Cleaning Supervisor - G S Associates - Hereford, Herefordshire

(2024-03 - 2024-12)

• Supervised a team of cleaners, ensuring all assigned areas were maintained to a high standard of cleanliness and hygiene.
• Delegated daily tasks, provided on-the-job training, and conducted regular quality checks to maintain consistent performance.
• Acted as the first point of contact for client queries and resolved issues promptly.
• Monitored cleaning supplies inventory and coordinated with management for restocking and procurement.
• Ensured all health and safety regulations were followed and enforced throughout the team.

Cleaning Operative - Sodexo - Hereford

(2022-07 - 2023-08)

• Delivered cleaning services in a high-demand environment, including hospital facilities and retail spaces.
• Maintained a consistent standard of cleanliness and hygiene across various work areas, such as wards, public spaces, and administrative offices.
• Provided hospitality support
• Worked independently and as part of a team, always demonstrating reliability, attention to detail, and pride in work quality.