Store Manager - prowler RED - ABS HOLDINGS - London
(2024-05)
- picking and packing for online orders
- processing web sales on the till
- tracked and followed up with individual and store KPI's
- Counted cash drawers, safe and coordinated change orders and banking
- Trained new associates and team members on company processes and procedures
- Counseled, mentored and disciplined staff
- Oversaw day to day store operations
- Opened and closed store
- floor and team leader
- Coordinated schedules and assigned team members' shifts
- Coordinated and assisted shift cover for 3 other stores if/when needed
- Created monthly rota
- Placed orders for products both internally and externally
Assistant Manager - Prowler Soho - ABS HOLDINGS - Soho
(2021-09 - 2024-06)
- Counted cash drawers, safe and coordinated change orders and banking
- Trained new associates and team members on company processes and procedures
- Counseled, mentored and disciplined staff
- Oversaw day to day store operations
- Opened and closed store
- floor and team leader
- Coordinated schedules and assigned team members' shifts
- Coordinated and assisted shift cover for 3 other stores if/when needed
- Created monthly rota
- Placed orders for products both internally and externally
Store Supervisor - ABS HOLDINGS - London
(2021-04 - 2021-09)
Responsibilities include
- Opening and closing of tills
- Managing team
- Accepting, organising and completing deliveries
- Interacting with customers
- Managed staff activities
- Managed store and daily cash deposits
- Trained and mentored all staff
- Tracked sales performance
- Supervised employees to maintain goals to meet corporate objectives
- Managed the scheduling, recruiting, hiring and training of new store employees
- Thrived in a highly challenging customer service environment
Stockroom Manager - Rayban, Luxottica LTD
(2019-10 - 2020-10)
- Processing deliveries
- Maintaining stock list
- Solving inconsistancies with stock
- Opening and closing of the store
- Customer service
- Replenishment
Sales Associate - Rayban, Luxottica LTD
(2016-09 - 2019-10)
- Opening and closing of tills
- Replenishment
- Visual merchandising
- Walkthrough of the shop floor to review standards
- Walkthrough with team members about daily sales and KPI targets
Supervisor - Paperchase
(2015-12 - 2016-09)
Sales Assistant - Paperchase - London, Greater London
(2014-08 - 2015-12)
I started in the company as a sales assistant, where I learned how to process deliveries, replenish the shopfloor quickly and efficiently in order to be able to dedicate more time towards pushing sales with customers. After a year and a half, i was recognised for my dedication to both the company and my team, and given the opportunity to become a Key holder, then shortly after, store supervisor, during this time I learned how to increase store KPIs which, in turn, increases sales and maximises profits for the store.
- Processing Deliveries
- Visual Merchandising
- Rota Managemt
- Banking
