Mark Williams
Pipe fitter
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About
Safety-focused and highly reliable individual, with experience working in safety-critical environments where precision, concentration and adherence to procedures are essential. Proven ability to work responsibly under pressure, whether in a team or under my own initiative, follow strict operational standards and maintain exceptional attention to detail.
Experience
Pipe fitter - Asset Engineering Services Ltd
(2025-10)
- Pipe fitter installing pipework for high-pressure water mist fire suppression systems at a range of commercial sites, including hotels and student accommodations.
Trainee plumber - JPS Plumbing & Gas
(2022-07 - 2025-09)
- Trainee plumber working in commercial and domestic properties- responsibilities include specialist plumbing under supervision and completing basic work under own initiative
- Labourer assisting wider team where needed depending on project
- Successfully completed Level 2 City & Guilds Plumbing Diploma September 2024
Kitchen Designer - Wren Kitchens - Edmonton
(2021-11 - 2022-06)
Assisting customers with enquiries and creating designs for kitchens
- Designing bespoke kitchens for customers using specialist IT applications
- Suggesting alternative solutions to give customers a variety of options for consideration
- Preparation of pricing quotes
Sales Designer - Flairline - Chingford
(2021-05 - 2021-09)
Assisting customers with enquiries and creating designs for kitchens, bedrooms and bathrooms
- Creating kitchen designs using specialist IT applications
- Preparation of pricing quotes
- Deputise for business owner during periods of absence
Department Supervisor - Sports Direct - Chingford
(2019-08 - 2021-05)
Appointed into a supervisory position following successful short-term placement at an inner-city store
- Supervising and management of a key store department to maximise sales and provide excellent customer service
- Supporting colleagues to achieve store and individual incentivisation targets
- Regularly exceeding personal incentivisation targets
- Assisting customers with product queries and successfully resolving issues and complaints
- Deputising for store manager
- Responsibility for store access (including key control)
- Stock control and management
- Seconded to House of Fraser (Thurrock Lakeside) to support customer service/footwear department
Retail Sales Assistant - Sports Direct - Chingford
(2017-05 - 2019-08)
Part-time role during Sixth Form studies. Included various customer service and sales roles in a large Sports Direct store, including:
- Cash/Till work
- Processing refunds and exchanges
- Helping customers with general product enquiries
- Invited to join team on a permanent/full-time basis in April 2018 following graduation from Sixth Form
Work experience placement (unpaid) - National Westminster Bank - Moorgate
(2016-07 - 2016-07)
I secured a formal work experience placement with NatWest Bank, in support of my Sixth Form studies course. This gave me an insight into what working within a busy city bank branch would be like. I supported the branch staff with a number of duties, including:
- Helping customers with their enquiries
- Operating the computer system (under supervision)
- Processing customer identification checks
- Introduction to cashiering
Education
Plumbing Studies (City & Guilds, Level 2) - Plumbing (2024-09)
Site Safety Plus (Health & Safety) - Health & Safety (2023)
Management & Supervisory Skills Training - Sports Direct Head Office (2019)
BTEC Level 3: Extended Diploma - Business Studies - Heathcote School & Science College (2017)
GCSE - Heathcote School & Science College (2015)