Mark Wright

IT Director and technology transformation leader with significant experience taking ownership of infrastructure, cloud, networks, core business systems and technology delivery across rapidly growing, multi-site and operationally complex organisations. Combines commercial, operational and technical expertise to create pragmatic roadmaps, simplify fragmented estates and deliver secure, reliable and cost-effective solutions that support growth. Proven in consolidating outsourced IT support and suppliers, challenging partners on service, quality and value, and leading end-to-end implementations, migrations and change programmes through to adoption.

Brings practical AI experience, including delivery of a UK pilot using AI-enabled image capture and estimating, with a focus on testing where automation creates measurable value rather than introducing technology for its own sake. Strong track record in cybersecurity, governance and data protection, including Cyber Essentials, cyber insurance, ISO 27001 and PCI DSS environments. A confident executive communicator who works closely with senior leaders and cross-functional teams, makes complex technology clear and turns strategic priorities into embedded operational improvements.

Chief Information Officer at Brayleys Cars & Johnsons Cars Ltd (2025-08 – 2026-08)

Brayleys Cars & Johnsons Cars Ltd are an internationally owned business and are rapidly growing.

• Created an IT Strategy defining a clear 5-year roadmap & investments aligned with business strategy
• Secured a group wide Cyber Insurance policy to protect the businesses (Brayleys & Johnsons).
• Carried out retrospective DD on both businesses and define a Blueprint for IT infrastructure.
• Recruited to build an IT organisation to support the ongoing business operations.
• Recruited to innovate the technology portfolio to make the business scalable for future growth.
• Secure and protect the group from any Cyber breaches or attacks.

Independent Consultant at Independent Consultant (2024-10 – 2025-07)

• Working with businesses to understand their IT landscape, to secure, consolidate and streamline.
• Business process mapping and operational change for efficiencies.
• Assisting in M&A and DD activities.

IT & Transformation Director at Steer Automotive Group (2021-11 – 2024-06)

Steer Automotive Group are rapidly growing, driving a measurably different experience in the sector.

• Recruited to review and consolidate a disparate set of businesses & processes.
• Accelerate tender processes and integrate businesses under consistent supplier model.
• Managed acquisitions and integrations from the original 14 sites through to 120.
• Secure a group wide Cyber Insurance policy as required by work providers to the business.
• Migrated all on-premise solutions to secure cloud based utilising SSO where solutions supported
• Consolidated ERP environments to reflect operational reporting structure.
• Deployed Microsoft BI to provide consolidated Operational & Financial KPI Dashboards for Execs.
• Rolled out a single MS365 tenant and consolidated IT support & procurement.
• Deployed Intune and Autopilot to streamline, standardise and secure all connected devices.
• Increased Microsoft Secure Score from less than 10% to in excess of 85% with enterprise features.
• Implemented Phishing Tackle as a group wide Cyber assimilation tool and training platform.
• Rolled out Fortinet SDWAN, Ruckus Wireless and 8x8 VoIP enterprise solutions to the group.
• Completed due diligence & supported rollout of ADP payroll, NetSuite Finance and HubSpot website.
• Successfully completed and attained Cyber Insurance & Cyber Essentials each year.
• Managed the requirements & implementation of the 1st UK pilot of Image Capture with AI estimating.
• Successfully completed due diligence for £500m investment turn.

UK Professional Services Director at Keyloop (formerly CDK Global) (2017-07 – 2021-07)

Formerly CDK Global Plc, Keyloop is a leading provider of technology-driven automotive solutions.

• Promoted to fill a key position on the Senior Leadership Team as Operations and Delivery Subject Matter Expert, responsible for all UK projects, training, ongoing consultations and product launches.
• Business partner with executives to define and translate business objectives into operational strategy.
• Lead 150+ cross-functional staff from Project Management, Pre-Sales, Logistics, R&D and Product.
• Initiate and oversee c.450 concurrent internal and external projects, including process optimisations, business change, digital transformations, software implementations and hardware/WAN installations.
• Collaborate with major customers as the key point of contact and executive/project sponsor.
• Implement robust succession and business continuity plans to ensure profitability and longevity.
• Deliver improved performance and employee engagement using Peakon to track opportunities.
• Consistently delivered approximately $24m in revenue each year through the effective management of a portfolio of 450 projects on average, with a $6m backlog.
• Transformed Implementation and Aftersales with robust leadership structures, streamlined resources and minimised silos, enabling growth of $2.5m in revenue and $2m in EBIT within 3 years.

Programme Manager at Keyloop (formerly CDK Global) (2015-07 – 2017-07)

• Transitioned to take ownership of the major Volkswagen Group (VWG) project.
• Utilised matrix management for a Programme Team of 100+ cross-functional specialists.
• Collaborated with client stakeholders and internal Senior Leadership Teams to define requirements, rapidly build consensus, develop project strategy and support a seamless end-to-end delivery.
• Coordinated and led product enhancements, sales and marketing activity, and the implementation.
• Maintained best practice in line with CDK and VWG procurement and governance processes.

Operations Director at Pinewood Technologies (2006-02 – 2015-07)

Supplier of a comprehensive, cost-efficient and customer-led dealer management system.

• Recruited to strategies, direct and enhance the operations environment alongside overseeing IT infrastructure and resources, solution implementations and account management.
• Coached and led a team of 70+ staff from across IT, Client Support Services, CS and PS.
• Supervised service provision to 200+ dealer groups, 3 data centres, 800+ dealerships and 14,000 users
• Carried out FIT/GAP of South African Market and managed changes through to delivery.
• Part of team building approved IPO which wasn’t executed due to parent company changes.
• Planned and managed the development of a new head office and the subsequent £2m relocation.
• Delivered a smooth integration and standardisation of IT Teams and Systems following the acquisitions of CD