Marnelli Castellano

I am an ambitious, multi-skilled person with proven track records that delivers and achieves targets and expectations. I strive for excellence in everything I do with focus and dedication. I am highly motivated with invaluable contributions to the success of the organisation I am with.

My drive for success means I am constantly seeking every educational and training opportunities for personal and career development as well as producing innovative ideas in line with the organisation’s performance objectives, policy, and procedures, aims, mission and vision. All throughout my career and education, I have learned and developed my computing and IT skills, leadership skills, analytical, critical thinking, communication, time-management, listening, collaboration, organisation, and professionalism.

Lead Exam Invigilator - Haberdasher’s Borough Academy

(2025-01)

Exam Invigilator - Kingsdale Foundation School

(2024-02 - 2024-06)

• Ensured that students are provided support and are abiding with exam conditions.

Business Support - Central Government

(2023-01 - 2023-08)

• Supported diaries of deputy directors, prioritising meeting requests based on urgency.
• Maintaining personal inbox and of DDs’ and responding to emails in a timely manner.
• Regular monitoring of meeting attendance to decide whether to rearrange or cancel.
• Provide printed materials for DDs as needed prior to meetings.
• Worked well / maintained very good relationships with other PAs and SOs, as well as DDs.
• Assist visitors and other government employees with their passes and parking needs.

Employment Consultant - TwinUK

(2022-10)

• Successfully managing my caseload of participants requiring additional support prior to entering employment.
• Regularly maintaining participants’ records in line with contract and funding requirements.
• Providing appropriate advice and support to develop realistic job goals with participants and agree tailored action plans.
• Carefully re-building participants’ confidence and self-efficacy in the post-COVID landscape through supportive interaction.
• Actively monitoring participants’ progress against agreed action plans, providing advice and support as well as onward referrals and signposting to required activities and training.

Career break due to studies and parental commitments during COVID-19 and this period.

(2020-03 - 2022-10)

Bank Admin Staff - UHCW Temporary Staffing Service

(2019-10 - 2020-03)

• Supporting the team with day-to-day activities such as processing discharged patients and moving to appropriate supported homes, working with HP, photocopying, filing, data inputting, second checking, packaging, releasing, posting of copied health records.

Financial Data and Contracts Officer - DfE

(2019-01 - 2019-03)

• Requesting and receiving information from providers, suppliers, schools, and academies through the Standing Data mailbox in a systematic manner, efficiently and speedily within the 15-day Service Level Agreement (SLA).
• Successfully processed high volumes of data and cases through online submissions for registrations and amendments of information held within the systems used.
• Achieved target and has brought VRF process up to date after a month.
• Highly contributed to the team’s monthly performance Stat record improvement from 87.5% to 97.5% one month after joining the team.
• Cross-checking new data received against current DFE financial systems to avoid duplication of records.

PA to the Principal (short term) - Eden Girls’ School

(2018-10)

• Audio typed one-to-one meetings of principal with a senior officer.
• Produced high quality minutes of meetings between the head of school and the student council representatives.
• Speedily and accurately produced table for employees and their role.
• Liaised efficiently with the receptionist and other admin colleagues.
• Promptly responding to emails and taking immediate/appropriate actions.
• Relay urgent messages to the principal and report end results daily.

Fast Track Apprentice / Business Support - Chief Executive Office, Education and Skills Funding Agency (ESFA)

(2017-01 - 2018-01)

• Actively supporting key governance processes by compiling business update paper for Advisory Board and Audit and Risk Committee, circulating meeting papers, diarise meeting, etc.
• Supported the former SFA’s Performance and Risk management processes through production of the bi-monthly P&R report.
• Manage the Chief Executive’s correspondence and provide personal support for the Chief Executive as required.
• Supports the former SFA’s Business Continuity Programme / Physical Security processes and to continue for the new agency ESFA.
• To support the SFA records management process through involvement of archiving project and redesign of archiving forms.

Recruitment Assistant - HR Dept. Coventry City Council

(2016-09 - 2016-12)

• Successfully exceeded target for working on backlogs by sorting, batching up, scanning, migrating data onto the new system and destroying all files from original and temporary locations.

Graphic Design Work Experience - The Highlife Centre

(2016-04 - 2016-09)

Registration Assistant - General Social Care Council (GSCC)

(2011-01 - 2011-06)

• Successful processing of renewal applications, efficient updating of registrant’s information, exceeded application assessment daily target, effective liaison with registrants and satisfied clients.

Admin Volunteer - Abbey Children Centre

(2010-01 - 2010-05)

BSc (Honours) - Computing & IT and Business (Software Development) - The Open University (2012)

BS - Information Management - AMA-Iloilo Computer College (2001 - 2002)

BS - Information Management - Iloilo College of Business and Computer (ICBC) (1998 - 1999)

BS - Civil Engineering - Central Philippine University (CPU) (1996 - 1997)

High School - CPU Development High School (1992 - 1996)

Certificate of Higher Education - Computing and IT and Business

Currently studying BSc (Honours) - Computing & IT and a second subject: Business - The Open University