Martha Pinnington

Hi, my name is martha, I am currently looking for a full-time job, I am an Enthusiastic and reliable individual. I have a year's experience at TGI as a waiter and a few months at ASK ITALIAN. I am also currently employed at Greggs part time and have a few months experience this is providing excellent customer service in a fast-paced environment.

Proven ability to handle orders accurately, resolve customer issues efficiently, and work effectively as part of a team. I am seeking any type of position where I can utilize my strong communication, problem-solving, and organizational skills. I am also a young cheerful and motivated individual eager to tackle new challenges and contribute to a dynamic environment.

Possessing a positive outlook and a strong work ethic, I am always ready to learn and grow, approaching every opportunity with enthusiasm and a proactive mindset. I have recently just finished my second year of college at Wakefield. I now have an extended diploma in travel and tourism.

Waiter at tgi Fridays

Worked as a waiter with a full understanding of the hospitality sector.

• Provided friendly and efficient service to many customers per shift
• Accurately took orders, processed payments and handled cash transactions
• Resolved customer complaints in a professional and timely manner
• Collaborated with kitchen staff and other team members
• Maintained a clean and organized work environment

Waiter and Bartender at ASK ITALIAN

Worked in the same role as waiter and also did bartending for around a month.

• Provided friendly and efficient service to many customers per shift
• Accurately took orders, processed payments and handled cash transactions
• Resolved customer complaints in a professional and timely manner
• Collaborated with kitchen staff and other team members
• Maintained a clean and organized work environment

Part-time Employee at Greggs (Present)

Currently employed part-time providing excellent customer service in a fast-paced environment.

• Provided friendly and efficient service to many customers per shift
• Accurately took orders, processed payments and handled cash transactions
• Resolved customer complaints in a professional and timely manner
• Collaborated with kitchen staff and other team members
• Maintained a clean and organized work environment

Work Experience at Hays Travel

30 hours of work experience to understand how they work and see how staff members do their day-to-day life.

• Produced holidays and deals for shop window display
• Spoke to customers about their perfect holidays to see what would suit them the most
• Learned communication, teamwork, and IT skills

GCSEs in General Education – Castleford Academy (2019-09 – 2024-06)

Extended Diploma in Travel and Tourism – Wakefield College (2024)