Director of Sales and Operations - Fytertech Nonwovens Ltd (formerly NPS UK Ltd)
(2017-08)
Responsible for the overall management of the manufacturing & distribution facility, including Health & Safety, Quality Assurance, Production, engineering, and warehousing processes. Manage the Sales and customer service team and work with large industrial partners to ensure contractual obligations are met. Responsible for scheduling all operations of manufacturing, to include inventory control and shipping & receiving.
Attend, participate and lead meetings, with staff, customers, and suppliers alike. Reporting into the board of Directors. Maintain high levels of communication with all staff, to ensure a highly motivated, well trained, and developed workforce.
Carry out regular appraisals for the development of the team. Introduce new working practices to improve process, whilst liaising with technical departments to ensure continuous improvement. Operate and maintain internal systems to ensure all sales orders are delivered to the customer right first time, whilst meeting strict deadlines and budgetary requirements.
Manage a diverse workforce, to include both recognition for achievement, and carry out disciplinary proceedings when necessary. Communicate with all suppliers to ensur
- Successfully increased productivity within the manufacturing department, whilst reducing head count and ensuring a consistent production flow throughout the factory, making the company profitable year on year.
- Set up a warehouse and distribution operation that has seen vast improvements in terms of meeting KPI's, such as reduction in overdue orders, picking and processing errors, customer returns and company credits.
- Largely improved H&S with the introduction of risk assessments and SWI's, and a program of implementing safety upgrades around all aspects of the business, to meet legislation and maintain team morale, support for new projects.
- Quickly promoted from Production Manager to Operations Manager to take control of the warehousing and distribution side of the business, alongside the manufacturing element.
- Promoted in September 2019 to Director of Operations, to take full control of the UK facility, to include all aspects of the business including profit and loss for the manufacturing and logistics operation.
- Adapted and changed the business to produce specialist products for UK Government and NHS, to support the Covid pandemic.
- Negotiated contracts with the cabinet office to allow Fytertech UK to continue its growth into new markets whilst working in challenging circumstances.
- Successfully maintained ISO 9001 & 14001, having initially achieved the accreditation in 2019.
Converting Team Manager - SCA Hygiene Products Ltd
(2015-11 - 2017-08)
Responsible for delivering results in a large tissue manufacturing converting facility, producing a variety of products for large household brands.
- Ensure the management of staffing levels to carry out a lean manufacturing process, working towards strict KPI's relating to Health & Safety, Quality, Cost and Machine Efficiency.
- Create personal development plans for all subordinates, whilst monitoring progress using regular 1 to 1 evaluation meetings.
- Liaise with different departments within the company to ensure any potential issues are foreseen and plans are put in place to reduce any downtime throughout the manufacturing process.
- Maintain high levels of communication with all team members, driving performance through maintaining employee engagement and eliminating conflict.
- Manage company absence targets using 'Interflex monitoring system'. Providing regular feedback and back to work interviews to avoid repeated anomalies.
- Work with the IDC to ensure the correct product stock levels were consistently maintained and carry out audits to ensure compliance with procedure for the safe handling / transportation of the goods from manufacturing to retail.
Production Manager - Elliott Absorbent Products Ltd
(2008-02 - 2015-10)
Responsible for the overall management of two manufacturing facilities, producing a variety of products for use in the medical and food industries. Delivering product to the end user.
- Schedule and coordinate all aspects of production operations, to ensure targets are met, working in a BRC accredited factory.
- Ensure quality is maintained throughout the process, implementing lean manufacturing techniques to reduce cost and variation.
- Responsible for the procurement of all raw materials. Including the warehousing and stock rotation of goods.
- Manage all aspects of Health & Safety in accordance with government legislation. Including producing risk assessments and reviewing manufacturing processes when required.
- Attend, participate and lead meetings, with staff, customers, and suppliers alike.
- Maintain high levels of communication with all staff, to ensure a highly motivated, well trained, and developed workforce.
- Perform any duties required to ensure a constantly good working environment, and smooth operation. Maintaining customer service as a priority.
- Commission and develop new machinery to produce to a required standard. Ensure operatives are trained to use good working practises and produce satisfactory products for the customer.
- Introduced Lean manufacturing Practice. Initial focus on reducing all elements of waste from a variety of manufacturing processes, for example, Reduction of over production and over processing, and reduction in defect products being produced.
- In customer non-conformances the company has seen a saving year on year.
- Introduced 5S type initiatives, carrying out root cause analysis to identify where improvement was needed. This has resulted in the team adopting a new philosophy towards meeting company objectives.
- Reduced lost time by having the correct procedures in place to deal with any issues that occur.
Production Manager - Jones & Brooks Ltd
(2001-01 - 2008-01)
Responsible for the management of the production team from the conception phase through to the delivery of the product to the end user.
- Responsible for the management of 34 production and office team members, ensuring compliance with all company policies and procedures through a stringent key performance indicator schedule and accredited ISO 9001 certification.
- Responsible for the procurement of all raw materials and equipment, ensuring strong links with suppliers in order to achieve a continuous replenishment programme and favourable trading terms.
- Responsible for ensuring excellent customer service to both suppliers and customers alike, thereby ensuring increased productivity with the aim of achieving the targets associated with an extremely demanding production schedule.
Production Team Leader - Woodbridge Foam Ltd
(1999-05 - 2000-12)
Departmental manager with responsibility for a team of 22 operatives in a fast-paced environment ensuring quality production for the automotive industry.
- Responsible for all staff training ensuring all operatives were fully competent on all workstations, ensuring a productive and responsive workforce capable of producing to target and 'Just in Time' workloads.
- Responsible for the completion of daily and weekly reports for use by senior management.
- Maintaining a constant supply stream to large automotive companies, whilst leading the team in a unionised environment.
Apprentice Engineer - Trumach Precision Engineering Ltd
(1996-07 - 1999-05)
