Field Sales at Spectrum (2024-03 – 2025-11)
- Reengaged with former and new residential clients to evaluate broadband and mobile service needs
- Managed a territory of 500+ leads using CRM to identify and prioritize potential opportunities
- Conducted in-home sales presentations educating clients while consistently surpassing monthly sales targets
- Ensured meticulous and timely completion of all sales support documentation
- Demonstrated a strong work ethic by independently working evenings and weekends to maintain client contact and satisfaction
Business Relations Manager at Liquid Bottles LLC (2022-03 – 2023-07)
- Served as point of contact for customer resolution, successfully de-escalating 95% of issues without management involvement
- Established and managed customer accounts through meticulous data entry and consistent auditing procedures
- Devised and executed successful strategies (such as texting, multi-message campaigns, etc.) to enhance customer satisfaction, leading to a 20% surge in positive feedback
Outside sales representative at Smart Home Pros (2021-01 – 2022-04)
- Engaged new and existing customers through door-to-door tactics, visiting 75 to 100 doors daily
- Conducted sales consultations with 10+ prospects per week, assessing needs and educating them on smart home security
- Closed over 70 new accounts in Q3 2021, driving significant business growth and revenue opportunities
Sales development representative at Flycast Partners (2019-03 – 2020-05)
- Generated qualified leads from marketing campaigns, converting them into sales opportunities by proactively reaching out to over 100 prospects daily
- Conducted discovery calls alongside Account Executives and potential clients, contributing to an average pipeline value of $200K per quarter
- Leveraged tools such as LinkedIn, Sales Navigator, and Salesforce to source territories and identify potential leads effectively
