Part Time Senior Administrator at Voscap Ltd (2023-02 – 2026-06)
- Assisting with insolvency cases part time [Tuesday – Thursday]
Weekend Lodge Porter at University of Oxford, Somerville College (2023-05 – 2025-06)
- Dealing with check in and out of university accommodation including guest accommodation
- Monitoring the CCTV and fire alarms systems and undertaking both security and fire risk assessments through both internal and external inspections.
- Assisting the college student and guests as required including assisting with luggage, provision of early morning calls; dealing with noise complaints and anti-social behaviour.
- Any other ad hoc duties as required.
Weekend Night Concierge at 68 Vincent Square (2020-12 – 2023-04)
- Dealing with the distribution of post and parcels, and monitoring deliveries to the respective flats
- Monitoring the CCTV and fire alarms systems and undertaking both security and fire risk assessments through both internal and external inspections.
- Welcoming guests and where appropriate and authorised distribution of keys to the relevant authorised key holders
- Assisting the residence of 48 flats as required including assisting with luggage, parking cars or the provision of early morning calls
- Any other ad hoc duties as required.
Senior Administrator at Begbies Traynor LLP (2021-04 – 2021-11)
- Manage the administration of insolvency cases. Ensuring statutory deadlines are adhered to.
Senior Administrator at Griffins Insolvency LLP (2015-04 – 2021-03)
- Manage the administration of insolvency cases. Ensuring statutory deadlines are adhered to.
Weekend Night Porter/Receptionist at Randolph Hotel (2014-11 – 2016-08)
- Worked as part of a small night team working Friday, Saturday and Sunday nights for a 5 star hotel in central Oxford. My duties included checking in guests using the Opera system, performing security and fire walks around the hotel, preparing drinks for guests and helping with luggage plus other ad hoc duties.
Assistant Manager at Beacon Licensed Insolvency Practitioners LLP (2014-04 – 2015-02)
- Managed a small team of administrators on insolvency cases.
Insolvency Administrator at Shaw Gibbs LLP (2008-09 – 2014-04)
My principle role is the administration of cases within the Insolvency Department under the supervision of an Insolvency Practitioner.
- This includes initial meetings with debtors and directors; the realisation of assets; preparation of initial instruction letters; IPS database set up information and ongoing maintenance; liaison with creditors, debtors, directors and shareholders; convening statutory meetings with creditors and member; preparation of VAT and corporation tax returns and other standard documentation including the preparation of annual and final reports to members and creditors.
Weekend Customer Service Team Leader at Argos Retail Store (2002-10 – 2009-01)
- Manage the shop floor utilising the productivity of those I work with, and ensuring that we provide a fast, friendly and efficient customer focused service.
- An ability to deal with aggrieved customers is essential with a need to be co-operative, diplomatic and flexible of the utmost importance as well as working well within a team with the demands of a busy store.
Service Quality Advisor at Natwest Bank (2007-02 – 2008-09)
- Provide direction and focus for reaching ultimate customer satisfaction. Proactively drive and develop a culture which successfully embeds service improvement activity.
- Drive the Service Improvement Plans with the focus of improving the overall customer experience. Coach and support team members in development of service improvement tools and techniques.
- No 1 cashier role to ensure end of day branch reserve balance and completion of account reports. Perform reviews on client accounts to identify sale and referral opportunities to contribute towards branch sales targets.
Court Administration Officer at Oxford Magistrates Court (2005-02 – 2006-12)
- Assist in the day to day running of the courts by booking dates for court hearings, allocating cases to courtrooms through the production of court listings
- Dealing with members of the public on the front reception desk which included police officers, solicitors, eye witnesses, alleged offenders and representatives of the local authority.
- Taking notes for the Court Clerk, collecting records and reports on each case from the Judge, Magistrates or Legal Advisors and carrying out court orders after hearing
- Ensuring courts are empty before locking up the courts.
