Mary Cong

I'm an experienced senior content designer with 7 years public sector experience.

I love working in agile teams and collaborating with subject matter experts to help users do things online.

I enjoy designing clear, useful content to meet user needs and business goals, I often understand complex topics at pace and work with colleagues to distil them down into clear flows and plain English.

I rely on evidence and data to make decisions, including analytics data, user feedback and user research.

I have also trained teams on using style guides, writing in plain English and how to maintain content over time.

I'm an experienced senior content designer with 7 years public sector experience.

I love working in agile teams and collaborating with subject matter experts to help users do things online.

I enjoy designing clear, useful content to meet user needs and business goals, I often understand complex topics at pace and work with colleagues to distil them down into clear flows and plain English.

I rely on evidence and data to make decisions, including analytics data, user feedback and user research.

I have also trained teams on using style guides, writing in plain English and how to maintain content over time.

Bachelor of media communication and commerce