Maryam Abbas

Friendly and reliable university student with experience in customer service and working in professional environments. Confident communicating with people from different backgrounds and building positive relationships through an approachable attitude. Through both shop assistant and school placements, I have developed strong teamwork, adaptability and communication skills. Motivated with a strong work ethic and looking to continue developing skills within any customer service role.

Shop Assistant at Premier, My Family Choice (2024-05 – 2024-09)

• Welcomed customers and created a friendly atmosphere within the store.
• Built relationships with regular customers by being approachable and reliable.
• Handled cash and card payments accurately while processing transactions at the till.
• Assisted with counting cash and supporting back-office tasks when needed.
• Worked with team members to manage busy periods and reduce waiting time for customers.
• Helped keep the store organised and well presented
• Assisted with stock organisation and stock check

School Placement at Netherton Primary (2026-01 – 2026-02)

• Developed communication and teamwork skills through working alongside staff members in a professional environment.
• Participated in professional meetings and gained experience working as a part of a wider team.
• Received positive feedback for professionalism and engagement throughout the placement.
• Planned and delivered lessons and classroom activities while adapted to different needs and situations.
• Supported children across different age groups through positive communication and patience.

MEduc in Primary Education – University of Glasgow (2024)

National 5s and Highers in English and Mathematics – Holyrood Secondary School (2017 – 2023)