Maryam

Enthusiastic and reliable individual skilled in teamwork, communication, and problem-solving. Drives operational efficiency and enhances customer experiences through practical business experience and strong academic background in mathematics and English. Eager to learn and bring strong creativity skills, effective communication and a hardworking attitude to work.

Shop Assistant at Pc and Fone tec (2024 – Present)

• Managed customer returns, refunds, and exchanges at customer service desk, resolving queries promptly and maintaining a positive customer experience.
• Maintained a polite, helpful, and friendly attitude at all times, building trust and rapport with regular customers.
• Created attractive displays and maintained neat, organised shelves to promote merchandise visibility and support sales performance.
• Replenished stock and organised displays to maintain professional presentation and encourage customer engagement.

Fundraising Assistant (volunteer) at Happy cats rescue (2026-09)

• Coordinated and managed local community fundraising stalls to generate financial support for cat welfare.
• Handled cash and digital transactions securely, balancing the charity till at the end of each event.
• Engaged directly with the public, sharing the charity’s mission to attract visitors to the stall and boost donations.

A-Levels in Maths, Chemistry, and Further maths – Blackburn College, Lancashire (2024 – 2026)

GCSES – Excelsior Academy, Newcastle upon Tyne (2019 – 2024)