Maryam Mahroof

LLM Legal Practice (SQE 1&2) student at the University of Law with an LLB (2:1) and a strong foundation in family law, dispute resolution and legal services. Experienced in supporting vulnerable clients through a family law clinic, court support services and a civil justice helpline. Developed practical skills in client interviewing, legal research, legal drafting and case management through supervised legal clinic work and courtroom exposure.

Confident working in client-facing legal environments requiring clear communication, empathy and attention to detail. Seeking a paralegal role within family law to further develop legal practice skills and contribute effectively within a legal aid setting.

Legal Clinic Support at Birmingham City University Family Law Clinic (2024-06 – 2024-08)

Supported a university-run family law clinic assisting clients with divorce, separation, domestic abuse and child-related matters. Shadowed legal professionals from firms and chambers including Irwin Mitchell, St Ives Chambers, No.5 Chambers and Wilkes Partnership.

• Observed and analysed client interviews conducted via telephone, developing active listening and communication skills in remote legal settings
• Conducted a supervised client interview, applying structured questioning techniques in a family matter
• Gained understanding of professional legal interviewing style, including empathy, clarity and compliance with SRA standards
• Used CLIO case management software to create client files, record case notes and maintained organised legal documentation
• Developed skills in legal drafting, organisation, time management and case file management

Court Support Helpline Assistant at Birmingham Support Through Court Helpline (2024-01 – 2024-05)

Provided remote support to clients with family and civil law matters via helpline service.

• Assisted clients with court processes, form completion, statements and procedural guidance
• Delivered emotional support to vulnerable clients alongside practical legal assistance
• Strengthened communication skills through clear, structured verbal explanations over the phone
• Developed active listening, patience and interpersonal skills when dealing with complex client needs
• Built problem-solving ability through guiding clients on procedural next steps

Court Support Officer at Birmingham Civil Justice Centre (2023-09 – 2023-12)

Supported clients with family and civil matters in person and via telephone.

• Assisted with court forms, hearing information, procedural guidance and client queries
• Provided emotional support to clients attending court proceedings
• Improved communication skills through clear and professional client interactions
• Developed organisational skills through supporting document preparation and case paperwork
• Strengthened problem-solving skills in live court support environment

Court Observer at Birmingham Crown Court (2023-06 – 2023-08)

Observed a finance-related criminal trial alongside defence barristers.

• Attended full court proceedings, gaining understanding of court room structure and legal roles
• Produced detailed case notes during trial and solicitor conferences
• Enhanced legal listening, note-taking and analytical skills in a live courtroom environment
• Developed ability to process complex legal information quickly and accurately

Legal Administration and Observation at Blackfriars Law (2023-06 – 2023-06)

Observed conveyancing processes in residential property transactions. Attended formal client interviews conducted by solicitors.

• Assisted at reception handling client enquiries, call transfers and client welcome duties
• Performed administrative tasks including filing, scanning, printing and photocopying
• Developed organisational skills and confidence in professional client-facing environments

School Prefect at Handsworth Wood Girls Academy (2018 – 2019)

Acted as a school prefect supporting staff and students.

• Developed leadership, teamwork and responsibility skills
• Supported a positive school environment through peer engagement and role modelling

LLM Legal Practice (SQE1&2) in Legal Practice – The University of Law (2024)

LLB in Law – Birmingham City University (2021 – 2024)

A Level – Sandwell Academy (2019 – 2021)

GCSE – Handsworth Wood Girls Academy (2014 – 2019)