Masa Uzelac

I have a PhD in French Studies with a background in foreign languages and literature (French, Italian and Portuguese) and an extensive experience in teaching, writing, editing and customer care.

April 2023 to July 2023: Senior Insurance Advisor, Generali Group, Novi Sad, Serbia

• Sales and consulting in general (non-life) insurance:
• Home Insurance
• Travel Insurance
• Car Insurance
• Health Insurance

October 2018 to May 2023: Postgraduate Researcher, University of Galway, Ireland

• Comparative Literature; English Literature, French Literature
• Research in Utopianism (literary, political), ethical philosophy, religion, aesthetics, literary theory
• Publications and conference presentations
• Teaching
• Involvement in organisation of academic events

September 2019 to May 2021: French Tutor, University of Galway

• Teaching: delivered lectures and tutorials to undergraduate students in French, in person and online (Blackboard, Zoom, Microsoft Teams), assessed student progress

June 2018 to September 2018: Content Editor (French), media-press.tv, Novi Sad, Serbia

• Translation from English to French of metadata for media companies in France
• Creation of content (film and TV show synopses) for media market

October 2017 to June 2018: Sales Manager and Customer Care Agent (English and French),

Ecomso GmbH, Germany (Online)

• Sales monitoring and real-time adjustment of prices and sale offers according to market trends
• Creation of content: product descriptions and user manual
• Responding to customer enquiries, providing solutions for technical and sales related issues by phone and email

February 2017 to August 2017: QC and Customer Support (French), Crowded Room Studio and Vretta.Inc, Canada (Online)

• Work on project MathemaTIC funded by the Ministry of Education, Children and Youth,

Luxembourg

• End-user testing and proofreading
• Dealing with customer enquires

December 2015 to August 2016: French Teacher, Language School Carpe Diem, Novi Sad, Serbia

• Planning, preparing, and delivering lessons to small group classes (beginner to advanced levels)
• Communicative Language Teaching approach
• Assessing and evaluating students’ progress (continuous assessment and end of year exams)

September 2015 to present: French, Italian and English Tutor (in person and online classes)

• One to one classes with primary and secondary school students and undergraduates

2018-23: PhD in French, University of Galway, Ireland

• Thesis: “(Im)Possibility of Utopia: Aldous Huxley and Michel Houellebecq”
• Thesis defended on 4 May 2023
• Funded by Galway Doctoral Research Scholarship (College of Arts, Social Sciences, and Celtic

Studies)

2015-17: MA French Language and Literature with another Romance Language and Culture

(Italian), University of Novi Sad, Serbia

• Dissertation: “Vision dystopique du monde contemporain dans les romans 1984 de George Orwell et Soumission de Michel Houellebecq”
• Successfully passed modules on introduction to Comparative Literature, Imagology, Literary Text in Language Teaching, Literature and Politics
• One semester spent at University of Poitiers France as part of ERASMUS+ Programme

2011-15: BA (Hons) French Language and Literature (with Italian), University of Novi Sad, Serbia

• Formal training in literature, culture, linguistics, phonetics, methodology, translation (French and Italian)
• Passed teacher training programme and completed a 4-week school placement during the final year as a French instructor
• One semester spent at University of Aveiro Portugal as part of Campus Europae Student Exchange Programme