I live and breath Bilingual customer service!!!
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I am a well educated and experienced individual who can converse fluently in English and French. I am currently looking to secure employment in a customer focused role whether this be face to face or via telephone.
I feel with my hard working can-do attitude, excellent communication and listening skills combined with my determination to exceed customer expectations, I could succeed within such a role. I have excellent organisational and time management skills with the ability to multi-task, good IT Skills and I am capable of working effectively on my own initiative, unsupervised or as part of a team to achieve deadlines and targets. Always looking to improve my job opportunities I would also be very happy to participate in any training and development to become an integral part of the business.
EDUCATION, TRAINING AND QUALIFICATIONS:
2009-2012
University of Liverpool – BA Modern Language (French) and Philosophy
Main courses have included French language, Philosophy, IT, and Communication. In addition to my subject courses, I have learnt how to organise my time, together with the ability to prioritise, make judgements and solve complex problems.
2006-2008
A-Levels – French (A)
C&G Advanced Diploma in ITC
ECDL & CLAT
Key skill Maths and English Level2
Community Interpreting Diploma Level2 (French &English
