Matthew Bartliff

My most recent role was with Plenitude Consulting where I worked as a Fraud & Disputes SME. I specialised in auditing and resolving complex banking disputes. My role involves guiding agents through live queries, ensuring adherence to processes, and collaborating to refine training programs for new team members. Additionally, I work closely with multiple departments to enhance fraud-related procedures, contributing to seamless operations and compliance.

At Starling Bank, I developed a deep understanding of financial crime investigations, with a primary focus on risk assessment and fraud prevention. By implementing proactive strategies and innovative fraud analysis techniques, our team strengthened the institution’s defenses against financial crime. These experiences have sharpened my analytical skills and reinforced my commitment to safeguarding organisational integrity.