Matthew Creasey

A hard-working passionate leader, with outstanding maintenance and cleaning expertise with a ‘no job too big or small’ attitude, which has led to excellent management, customer, and client feedback from work I have undertaken on my own or as part of a team. I also have over 12 years of supervisory experience in several work sectors including maintenance, cleaning, and retail: achieving targets, and producing positive staff and customer relationships throughout my employment history. Pride in my work is my biggest motivation.

Lane Engineer at Hollywood Bowl Oxford (2025-06 – Present)

• Inspected bowling lanes, pinsetters, ball returns, scoring systems and associated equipment to identify faults and maintenance needs.
• Maintained, repaired and adjusted pinsetter machinery, including belts, cables, gears, motors, switches and sensors.
• Diagnosed and rectified electrical, mechanical and electronic faults to minimise lane downtime.
• Cleaned, conditioned and polished lane surfaces, correcting damage and uneven areas.
• Serviced gutters, bumpers, ball returns, approach areas and other lane equipment to ensure safe, reliable operation.
• Tested and calibrated automatic scoring systems, monitors, foul-line sensors and lane-control equipment.
• Replaced worn or defective components, completing repairs efficiently and to required standards.
• Responded to breakdowns during busy trading periods, prioritising repairs according to operational impact.
• Delivered planned preventative maintenance in accordance with manufacturer guidance and company procedures.
• Operated maintenance tools and testing equipment safely, using technical manuals to support repairs.
• Recorded inspections, repairs, maintenance activities and replacement parts accurately in relevant systems.
• Liaised with centre management and front-of-house teams regarding faults, repair progress and lane restrictions.
• Maintained safe, operational lanes to support customer sessions and competitions.
• Completed safety checks on machinery, electrical equipment, lane areas and customer-facing facilities.
• Applied lockout, isolation and safe-working procedures when servicing mechanical and electrical equipment.
• Kept engineering and work areas clean, organised and free from hazards.
• Monitored spare parts, tools and consumables, reporting stock shortages promptly.
• Assisted with the installation, testing and commissioning of new bowling equipment and upgraded systems.
• Supported refurbishments, equipment moves and general maintenance projects.
• Complied with company policies, risk assessments, COSHH requirements and health and safety procedures.
• Worked independently and collaboratively to maintain customer service and centre performance standards.

Skilled furniture installer/ Office block builder at Cube 21 (2024-03 – 2025-05)

• Carried out full office renovations, including furniture installation, upgrades and refurbishment.
• Replaced damaged windows, glass panels and door hardware, ensuring work was completed safely and efficiently.
• Safely stripped out office areas, removing glass screens, plasterboard and doors.
• Installed suspended ceilings, including metal framework, support runners and ceiling tiles.
• Constructed and installed partition walls from plans through to completion.
• Completed floor tiling, painting, decorating, filling and caulking to a high standard.
• Maintained clean, tidy and safe working areas throughout each project, following health and safety procedures.

Maintenance & Cleaning Area Supervisor at ICD Facilities Management (2021-04 – 2024-02)

Our 2 major clients, Remus and Principal rely on me to ensure one off and routine scheduled contractual works are carried out to specification and standard across their portfolio of properties in Oxfordshire, Wiltshire, Bristol, Somerset, Kent & Greater London; I work either solely on these, or as part of a bigger team depending on the workload and job specification. I have a productive relationship with site managers from Persimmon Homes, David Wilson Homes, Lagan Homes and Pye Homes, and actively advise where other works would be beneficial. I am CSCS registered until 2027.

I am trusted to manage teams of 4-6 cleaners at any one time and carry out all relevant and necessary new starter training. Being responsible for snag list completion. Carrying out minor repairs to property and being the first port of call for Customer Care jobs once the tenant/owner has moved into the property.

I can accurately quote a job. All year round, as part of our ongoing external maintenance and upkeep, I take an active role in gardening and ground maintenance, including lawn mowing, tree planting and shrubbery and flower care.

Senior Site Maintenance Assistant at WoodGreen School (2018-04 – 2021-03)

Maintaining and actioning tasks to create a Covid Secure environment for staff and pupils. Regularly carrying out site health, safety and security checks including daily fire safety checks, emergency lighting checks and monthly legionnaire water testing. Organising and setting priorities for maintenance, repairs, and cleaning, as well as supporting and supervising the cleaning team.

Supervising external contractors, managing access to the premises, and maintaining security both during school opening hours, and out of hours when required. Carrying out basic repairs myself without the need for external contractors where I am able, as well as actively learning new skills to able me to carry out more tasks myself and complete tasks to a higher standard or finish. Preparing, and assisting in managing large scale events held within the school premises, and personally championing a recycling reform within the school.

CommercialCleaning Supervisor at LC Housekeeping Services (2014-05 – 2021-10)

Maintaining and actioning tasks to create a Covid Secure environment for clients and visitors to a premise. The ability to work under my own initiative and make decisions in the best interest of the company, liaise on a day to day basis with clients and other members of staff in a professional and approachable manner, give valuable feedback to my manager to insure an effective working environment, carry out cleaning duties to an exceptional standard provide support and guidance to new members of staff, ensure all contracts within my schedule are fully secured before leaving the premise, as well as being responsible for any keys and security codes, create stock orders for the month, properly labelled and diluted all cleaning solutions, assembled basic furniture and supplies for classrooms.

Cleaning Supervisor at Pinewood Industrial Domestic and Commercial Cleaning Services (2016-06 – 2018-04)

Organisation of staff members working on site, making sure all are aware of the health and safety procedures and work that needs to be completed. Fully trained using the sit on floor buffing machine, SkyVac gutter cleaner, carpet cleaning machines, reach and wash window cleaning system.

Funeraldirector at Pure Cremation (2014-06 – 2016-06)

Ensure the funeral is properly arranged, transferring the deceased to the funeral home, providing facilities for viewing of the deceased prior to the funeral, dealing with all necessary paperwork, ensuring the wishes and those of the deceased are reflected in the funeral arrangements, offering a choice of coffins and caskets to suit a range of budgets and individual choice, help arrange for ashes to be scattered or preserved in a memorial casket following a cremation. When appropriate, arranging for transfer of the cremated remains to another area of the country, making sure that everything runs smoothly during the ceremony and after care support with the bereaved.

Front of House Staff Member at Good Brothers Cafe (2013-11 – 2014-05)

Manning front of house to the best of my abilities, helping the chef prepare for the day ahead, cash control, end of day cash up when needed, educated customers about the brand to incite excitement about the company's mission and values, used time efficiently when not serving customers, including keep the dish area clean and tidy, restocking drinks and sandwiches, actively pursued personal learning and development opp

Introduction to Domestic Electrical Repairs course – Abingdon and Witney College (2020-11 – 2020-11)