Matthew Cunningham

Highly motivated individual looking to gain experience within the financial field. Experienced within the credit control role, very goal driven and prides himself with exceeding expectations.

Tennent’s NI (C&C Group) - Senior Credit Controller - SME April 2023 – Present

Running overdue debt reports, reporting on cash forecasting, and advising on the current situation. Assisting in training of staff to ensure high standard across the board. Deal with half year end and financial year end closing processes and audits.

Tennent’s NI (C&C Group) - Credit Controller – A/R July 2021 – April 2023

Managing ledgers for customer such as Heineken, Carlsberg, Lidl etc. To ensure overdue debt was minimised and payment was received on time. Reconciling accounts and handling customer queries.

Tennent’s NI (C&C Group) - Customer Collections Advisor May 2021 – July 2021

Handling inbound and outbound calls to take payments from customer for orders. Ensuring credit limits were followed and minimize overdue debt.

Customer Experience People (CXP) - Customer Service Advisor Dec 2018 – July 2019

Handling inbound calls for Just Eat to ensure a high level of customer service was provided and customers were happy. Bringing a positive experience to customer over the phone to retain customers.

Scottish qualification Highers;

Maths - B English - C