Matthew Little
Booking/Parts Department Assistant
Talent
SittingbourneMember since September 27, 2026
Excellent customer service skillsStrong communication skills, written and verbalExperience handling customer enquiries face-to-face and by phoneHigh level of attention to detailAbility to manage time and prioritise workloadReliable and punctual with an excellent attendance recordComputer literate including Microsoft Outlook, Word, and ExcelDedicated team player with a positive attitude
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Excellent customer service skillsStrong communication skills, written and verbalExperience handling customer enquiries face-to-face and by phoneHigh level of attention to detailAbility to manage time and prioritise workload
About
A reliable and hardworking individual with experience in customer-facing and administrative roles. With a proven track record of delivering excellent customer service, handling enquiries professionally, and working effectively as part of a team, I am now looking to bring my strong communication skills, attention to detail, and positive attitude to a retail assistant role.
Experience
Booking/Parts Department Assistant at Autowash Domestic Appliance Solutions (2012-11 – 2025-08)
- Delivered excellent customer service, handling enquiries in a polite and professional manner
- Processed and managed stock levels, ensuring accurate allocation of parts and materials
- Received and organised deliveries of kitchen appliances and electronic components
- Coordinated engineers daily workloads efficiently, consistently meeting targets
- Inputting and maintaining accurate customer records and updating contractor portals and paperwork
Sales Assistant / Ink Technician at Cartridge World (2003-11 – 2011-11)
- Assisted customers face-to-face and by phone, offering product advice and recommendations
- Maintained an efficient production line, ensuring stock was processed on time
- Managed a recycling and returns scheme
- Built positive relationships with customers, encouraging repeat business
Education
VCE in ICT
GNVQ Intermediate in Business
GCSEs in Maths and English
Skills
Booking/Parts Department Assistant
