Matthew Smith

Experienced Systems Administrator within the Education and Testing Environment with a proven track record of adapting to various Tasks, Projects and delivering high-quality work. A dedicated team player with the ability to work independently, demonstrating initiative and resourcefulness.

Passionate about learning new Systems and Tasks and improving my knowledge and capabilities as dyslexic individual, my qualifications may not fully reflect my ability.

• Active Directory Management
• DHCP Configuration.
• Global Policy Administration and Testing
• Microsoft 365 Management including Exchange, SharePoint, OneDrive, GEO Location configuration, Teams and Security Management within the Portal
• Microsoft 365 Global Administration
• Knowledge of Microsoft 365 Licensing and 3rd Party integration Licensing including use Groups.
• Working with 3rd Party VOIP Integration for Microsoft Teams Phone System.
• Sync Groups between Active Directory and Microsoft 365.
• Experience of Microsoft Intune Company Portal setup.
• Configuration of Microsoft 365 App Management update Tool.
• Experience of E-mail security filtering tool within Microsoft 365 and 3rd Party Tools, Proofpoint and PowerDMARC.
• Egress Switch install and User Management.
• Configuration and Management of assessment platforms (City & Guilds, Pearson, Enlight, PSI Exam Browser and LockDown Browser, CIPS).
• Experience of Web filtering tools Zscaler and Cisco Umbrella.
• Experience of Management Antivirus tools McAfee EPO, Symantec EPO and Sophos Endpoint Protection on a Global level.
• Extensive hardware and software asset control and disposal compliance (GDPR, WEEE) on a Global level.
• Experience with HP Thin Client management
• Expertise in Windows installation
• Experience with PRTG, SolarWinds monitoring
• Documentation Statement of Works for Installs by 3rd Partys and Training Guilds.
• Opening and Closing Site working with 3rd Party Suppliers.
• Service Management Platforms: ITIL, Ivanti Management Console, Zendesk administration, ServiceNow, SLA Management.
• VoIP solutions (Swyx, Mitel, Cisco Jabber, Teams) and mobile device management with Mobile Iron and Cisco Meraki on a Global level.
• Remote assistance technologies (SCCM Viewer, RDP, TeamViewer, VNC)
• Microsoft SCCM (OSD design, task sequence administration, application and package deployment)
• Cisco Meraki Wireless Access Points and SG500 Switches (VLAN, Trunk Ports, ACL configuration)
• Have held NPPV3 + SC Clearance and CTC Clearance with the Home Office
• Worked on international projects for a Global Company

System Administration: Backup and Recovery

Cybersecurity Foundations: Security Architecture

Email Authentication Advanced certification from PowerDMARC!