Transport and Compliance Lead - GXO - UK
(2021-10)
On the Tesco contract
- Dealing with Compliance on Tachomaster
- Manage a driving team of 25
- Dealing with Infringements, driver calendars and missing miles and harsh braking
- Dealing with EU stock and EU laws
- Management of drivers' hours & driver debriefing
- Dealing with discipline's, return to works and AOB
- Problem solving of any issues, including communication with personnel of all levels, including senior stakeholders
- Dealing with VOR units and defect compliance
- Dealing with A/L and sick issues
- Planning routes – Creating new planning sheets
- Dealing and creating service schedules
- Dealing with agencies and sub-contractor drivers
- Cover for the transport manager when off
Linehaul Shift Manager - DPD - UK
(2021-06 - 2021-10)
My role at DPD as a Linehaul Shift Manager required me to plan HGV Class 1 Driver routes based on requirement levels, at a volume of roughly 60 per day. Working within the transport operation team for a large parcel delivery site
- Management of drivers' hours & driver debriefing
- Dealing with EU trailers and units
- Dealing with EU Tacho laws
- Problem solving of any issues, including communication with personnel of all levels, including senior stakeholders
- Dealing with VOR units
- Dealing with A/L and sick issues
- Monitoring driver and vehicle compliance
- Dealing with agencies and sub-contractor drivers
Warehouse Shift Manager - Hello Fresh - UK
(2020-11 - 2021-06)
My role at Hello Fresh included supporting and leading the PM and Night shift warehouse teams with over 20 people.
- Manage dispatch of all boxes and keep in contact with suppliers with any issues
- Training team to a high operational standard
- Support and assist operation manager when needed
- Sort out warehouse operations to help everything run more smoothly
- Support my teams whenever there is an issue and help fix the issue
- Help other teams when needed to make sure production is not affected
- Make sure my teams are lead and have the direction needed
Branch Manager / Operations Manager - SIG Roofing - UK
(2019-06 - 2020-10)
One of the focuses of my role at SIG Roofing required me to actively monitor sales and products performance, chase leads and create new business, whilst organising and executing yard, warehouses, and shop layout.
- Evaluating employee performance and providing feedback and coaching as needed
- Recognising employee achievements and encouraging excellence in the work environment
- Developing and implementing sales plans
- Conducting operations meetings making sure the branches stock levels are correct
- Briefing employees on current sales goals, promotions, and other relevant information
- Organising marketing activities and events for the branch
- Increasing brand awareness for the company within the community
- Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
- Resolving customer problems as needed
- Leading stock takes and PSI's
- Drafting forecasts and business plans
- Managing budgets, allocating branch funds, and defining financial objectives
- Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals
- Adhering to high ethical and professional standards
Operations Manager - SIG Insulation - UK
(2019-01 - 2019-06)
With this role I managed eight people, two members of yard staff and five 26tonne lorry drivers, plus one van driver.
- Improve the operational systems, processes, and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning
- Manage and increase the effectiveness and efficiency of the branch, through improvements to each function as well as coordination and communication between support and business functions
- Play a significant role in long-term planning, including an initiative geared toward operational excellence
- Make sure the compliance on each vehicle is 100% compliant
- Work with branch staff and HUB Transport manager to ensure all aspects of Transport runs smoothly. (Including: Preparation for transport audit, Driver Speeding, Driver Idling, Vehicle Utilisation)
- Knowledge of O-License obligations and WTD
- Make sure all the running's of all health and safety duties are carried out daily
- Invoicing to funding sources, including calculation of completed units of service
- Work with the HUB Stock controller, to ensure the branch is not taking a SLOBS Charge and branch is below budgeted stock level
- Disbursement of checks for agency expenses for hire drivers
- Organisation of fiscal documents
- Supervise and coach office manager on a weekly basis
- Make sure the drivers are following the laws of the road and they are taking their breaks and follow all the guidelines to drive safely each day
- Make sure all PSI are done daily on the stock we have in our branch
Parts and Risk Assessment Manager - Duo PLC - UK
(2018-10 - 2019-01)
In this role, I took up the responsibility off planning, designing and implementing an overall risk management process for the organisation
- Risk assessments; analysing risks as well as identifying, describing, and estimating the risks affecting the business
- Risk evaluation, involving comparing estimated risks with criteria established by the organisation such as costs, legal requirements, and environmental factors
- Establishing and quantifying the organisation's 'risk appetite', i.e., the level of risk they are prepared to accept
- Risk reporting in an appropriate way for different audiences, for example, to the board of directors so they understand the most significant risks, to business heads to ensure they are aware of risks relevant to their parts of the business and to individuals to understand their accountability for individual risks
- Carrying out processes such as implementing health and safety measures and making business continuity plans to limit risks and prepare for if things go wrong
- Conducting audits of policy and compliance to standards, including liaison with internal and external auditors
- Making sure everyone within the team know each role they need to undertake each day
- Sorting out a whole warehouse and setting up the facility
GSI Issues Resolution Manager - Jaguar Land Rover/Majenta Solutions - UK
(2017-11 - 2018-10)
My role required me to implement & manage the organisations' supplier issues management process.
- To assess issues; categories, priorities & risk assess them; identify resolution team
- Manage an issues governance forum & drive escalation where required
- To project manage the execution of new supplier connectivity solutions to include network connections, software, connectivity support / methods
- To remove roadblocks stopping implementations. These will be either supplier, internal IT, external service providers or program issues
- To help maintain an efficient customer focused remote client implementation process
- Speaking to suppliers to resolve infrastructure & connectivity issues and advise suppliers of appropriate measures to achieve compliance
- Management of supplier networking issues including close liaison with internal / external support organizations and suppliers. Particularly during the network implementation process
- Front line support for suppliers for connectivity & process queries
- Helping to implement the supplier integration process into the businesses
- Take ownership of continual process improvement
Operations Manager - SIG Roofing - UK
(2015-12 - 2017-11)
With this role I manage four people, two members of yard staff and two seven tone lorry drivers. The list below is the roles and responsibilities I manage each day are:
- Improve the operational systems, processes and policies in support of organisations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning
- Manage and increase the effectiveness and efficiency of the branch, through improvements to each function as well as coordination and communication between support and business functions
- Play a significant role in long-term planning, including an initiative geared toward operational excellence
- Make sure the compliance on each vehicle is 100% compliant
- Work with branch staff and HUB Transport manager to ensure all aspects of Transport runs smoothly. (Including: Preparation for transport audit, Driver Speeding, Driver Idling)
