Maureen Osborne

With over 13 years' experience within Property Compliance and 22 years' within the Emergency Care Service I am familiar with the property maintenance/compliance process and comfortable dealing with extreme pressure situations. I enjoy developing client relationships. Having a friendly professional manner and possessing a keen eye for detail, I am able to think on my feet and deal with unexpected and challenging situations calmly.

Maintenance Manager / Property Consultant at Belvoir Letting Agency (2012-09 – Present)

Maintenance Manager: Responsible for approximately 200 properties. Liaise with Contractors, Landlords and Tenants to organise repairs, resolve maintenance issues and arrange for all compliance checks and documentation. Property Consultant: Organise and attend property viewings. Assist with the advertising of properties. Assist with documentation relating to properties for let.

• Create work orders and invoices
• Liaise with the DPS to return and deal with deposit disputes
• Follow legal procedures at all times
• Using Microsoft Word to produce and upload documents
• Weekly fire alarm checks to comply with the block management

Emergency Mobile Responder at Allerdale Careline (1999-07 – 2021-05)

• Responding to and assessing the needs of the elderly and vulnerable
• Assessing maintenance issues within the sheltered accommodation
• Health and wellbeing checks on the residents
• Checking all alarms
• Report on residents health and maintenance issues as required

– Richmond School

Lillyhall – Lakes College