Maximino Ramos

I’m a hardworking and friendly hospitality professional with experience working in busy cafés, restaurants, and bar environments. I currently work as a supervisor in a café/restaurant that also runs private events, where I help lead the team during service and make sure customers have a good experience from start to finish. I’m confident working in fast-paced environments, staying calm under pressure, and dealing with customers in a professional and friendly way.

Over time, I’ve learned how important teamwork, communication, and attention to detail are when things get busy. I enjoy working with people from different backgrounds and I take pride in giving good service. I’m now looking to take the next step in my career and move into a Cabin Crew role with British Airways.

Sales and Marketing - Ginger Promotions

(2026-08)

• Represent charities and leading brands through face-to-face sales, fundraising and customer engagement.
• Approach and engage members of the public confidently, building rapport and communicating campaigns clearly and persuasively.
• Work in a target-driven environment, focusing on performance, results and maximising fundraising or sales opportunities.
• Develop resilience by handling rejection professionally, adapting my approach and maintaining a positive attitude.
• Contribute to a competitive team environment, maintaining motivation and working towards individual and team objectives.
• Demonstrate initiative, professionalism and strong interpersonal skills when representing clients and their campaigns.

Supervisor/barista - Sam’s Café - Primrose Hill

(2025-05 - 2026-07)

• Supervise front-of-house service during both daytime café shifts and evening restaurant service.
• Support and guide team members during busy periods to help keep service running smoothly.
• Deal with customer questions and any issues that come up during service, making sure they are handled quickly and professionally.
• Help manage seating and customer flow during busy periods.
• Help organise and run private events, making sure everything is prepared and service runs smoothly from start to finish.
• Train and support new staff when needed and help them settle into the team.
• Carry out regular stock checks and place orders to make sure we have the products and supplies needed for service.
• Created and manage Excel spreadsheets to help organise the café’s stock and ordering, making it easier to keep track of stock levels, costs and upcoming orders.
• Created and manage the café’s Instagram account, taking photographs and videos of food, drinks and the preparation process to showcase the café and attract new customers.
• Create and upload content featuring dishes from the kitchen, coffee and the café’s day-to-day service, with the aim of increasing the café’s visibility and encouraging more customers to visit.
• Help maintain a clean, organised and safe working environment in line with health and safety standards.

Waiter/Bartender - The Good Reader Pub - Crouch End

(2024-07 - 2025-05)

• Served customers in a busy pub environment with a focus on friendly and efficient service
• Managed multiple tables and orders during busy periods
• Prepared and served drinks accurately and consistently
• Dealt with customer complaints or issues in a calm and professional way
• Worked closely with the team to make sure service ran smoothly
• Kept the bar and service areas clean and organised
• Worked long shifts and stayed focused during busy periods

Senior Barista - Intrepid Bakers - Hornsey

(2023-03 - 2024-04)

• Helped run day-to-day café operations during busy shifts
• Trained and supported new staff members
• Made sure drinks were prepared to a consistent high standard
• Helped deal with customer issues when they came up
• Looked after equipment and made sure everything was ready for service
• Helped with stock and display of bakery items

Barista - Crocodile Cafe - Muswell Hill, Haringey

(2023-01 - 2023-03)

• Greeted customers with a friendly smile, listened attentively to their orders, and provided them with personalized recommendations. Ensured that every customer had a positive experience at the coffee shop.
• Possessed in-depth knowledge of different brewing methods, including espresso, pour-over, and French press. Consistently produced high-quality coffee drinks, with a focus on perfecting the art of latte art.
• Maintained clear and effective communication with team members, providing support during peak hours and ensuring that all orders were completed in a timely manner. Effectively managed customer complaints and provided solutions to meet their needs.

Barista - La Doc - Muswell Hill, Haringey

(2022-10 - 2023-12)

• Produced high-volume coffee orders quickly and accurately, meeting customer demand.
• Constantly expanded personal knowledge of coffee styles and varieties, providing knowledgeable customer guidance.
• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
• Maintained and operated espresso machines, blenders and commercial coffee brewers.
• Warmly greeted and served customers
• Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
• Built and nurtured customer loyalty by remembering personal preferences.
• Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.

Waiter - Victoria stakes - Crouch End, Haringey

(2021-12 - 2022-09)

• Worked in a fast-paced restaurant environment providing table service
• Helped customers with menu choices and dietary requirements
• Handled payments and ensured orders were correct
• Supported wedding and private events, helping things run smoothly
• Worked as part of a team to deliver good service during busy functions
• Greeted customers and helped create a welcoming atmosphere

Wedding Caterer - Victoria stakes - Crouch End, Haringey

(2021-12 - 2022-09)

Food Runner - Victoria Stakes - Crouch End, Haringey

(2021-12 - 2022-09)

Bachelor of Arts - Music - Middlesex University (2022-09 - 2025-08)