Maya Martin

Highly skilled Research Analyst and Content Analyst with over 4 years of experience at VEDaas and World-Check within London Stock Exchange (LSEG), including responsibilities as Acting Team Leader. Demonstrates strong expertise in KYC, AML, financial crime prevention, and regulatory compliance. Proven ability to conduct detailed research, manage high-performing teams, and deliver actionable insights.

Skilled in training, people management, and process improvements, with a track record of enhancing accuracy and efficiency. Brings additional experience in financial advising and customer service, ensuring integrity and collaboration across all professional endeavors.

Checkout Operator - Coffee Warehouse

• Delivered efficient customer service, handling transactions and inquiries in a fast-paced retail setting.
• Accurately managed cash, card, and digital payments while balancing registers at shift close.
• Assisted customers with product information and issue resolution to enhance shopping experience.
• Ensured compliance with store policies while maintaining a friendly and professional demeanor.
• Recognized for reliability and efficiency in handling peak-hour workloads.

Financial Adviser

(2024-06 - 2024-12)

• Advised clients on investment strategies including equity, debt instruments, and mutual funds to align with long-term financial goals.
• Assisted clients in portfolio diversification, risk assessment, and wealth-building solutions.
• Conducted financial planning sessions covering retirement, insurance, and tax-saving instruments.
• Ensured compliance with financial regulations while tailoring solutions to client objectives.
• Built strong client relationships, resulting in increased referrals and repeat engagements.

Acting Team Leader - London Stock Exchange Groups - London

(2022-01 - 2022-09)

Successfully led a team of analysts handling complex financial data projects, ensuring compliance with global regulatory requirements (KYC, AML, and financial crime prevention).

• Oversaw daily operations, monitored workflow distribution, and optimized task allocation to improve overall team efficiency.
• Introduced structured review processes that enhanced accuracy and consistency of data analysis, reducing error rates significantly.
• Acted as the primary escalation point for high-priority cases, resolving issues quickly while maintaining quality standards.
• Conducted regular performance evaluations and coaching sessions, fostering professional development and improving individual output.
• Designed and delivered targeted training programs to upskill team members on compliance tools, World-Check, and research methodologies.
• Collaborated with cross-functional teams, including compliance officers and senior management, to deliver timely and actionable insights.
• Implemented process improvement initiatives that streamlined reporting timelines and improved productivity within the unit.
• Contributed to strategic projects by providing detailed analytical inputs, supporting decision-making at senior leadership level.
• Recognized for strong leadership, ability to manage pressure, and maintaining team morale during high-volume periods.

Senior Content Analyst / Research Analyst - LSEG, London - London

(2018-09 - 2022-01)

Conducted in-depth research and analysis of financial data for global clients, focusing on KYC, AML, and fraud prevention compliance.

• Proficient in utilizing World-Check to perform thorough due diligence and risk assessments.
• Monitored regulatory changes and updated databases to reflect new compliance requirements.
• Identified fraudulent activities through pattern recognition and transaction monitoring.
• Collaborated with compliance teams and financial institutions to mitigate risks and ensure regulatory adherence.
• Mentored junior analysts by providing training on financial crime prevention methodologies and research best practices.

Global MBA - Business Administration - De Montfort University (2024 - 2024)

MBA - HR & Marketing - Adarsh Institute of Management & IT (2019 - 2019)

Bachelor of Commerce - Commerce - Bishop Kurialacherry College for Women (2016 - 2016)