Maydelines Perez Calvo

Energetic, caring hotel operations leader with over 10 years’ experience in day‑to‑day hotel and housekeeping operations at Senior Manager level, empowering teams to deliver exceptional service, uphold brand standards and maximise guest satisfaction. Combining strong transformational leadership with emotional intelligence, resilience and transparency, consistently builds collaborative, positive and healthy work environments where team members feel supported, motivated and confident to perform at their best. Naturally skilled in organisation, attention to detail, communication, risk prevention and rapid problem solving, and highly adept at managing high‑pressure situations while modelling professionalism and “leading by example” on every shift.

Currently studying for a bachelor’s degree in business studies, with plans to progress to a master’s, to deepen strategic, financial and organisational knowledge and translate front‑line housekeeping expertise into wider business improvements and people development initiatives. My experience and skill set are fully transferable to customer-focused and people-management roles in other sectors. Combining a Business Studies degree with 10 years in the hospitality industry, I bring a proven track record in leadership, service excellence, and operational management that benefits businesses far beyond hotels.”