Exam Invigilator - TeacherActive - Birmingham, UK
(2025-05)
- Ensuring the smooth and secure running of exam sessions in line with examination board guidelines
- Supervising students during exams to prevent misconduct and ensure compliance with regulations
- Setting up exam rooms, distributing and collecting papers, and reporting any irregularities
- Maintaining a calm and professional atmosphere to support students under exam conditions
- Demonstrating strong attention to detail, timekeeping, and reliability in all assignments
Administrative Assistant - Uplift Adult & Youth - Birmingham, UK
(2023-11 - 2025-01)
- Managed calls, emails, and schedules to support daily office operations
- Organised and maintained records, databases, and confidential files
- Assisted with invoicing, budgeting, and expense tracking
- Coordinated meetings, travel arrangements, and internal communications
- Provided customer service and handled inquiries professionally
Energy Advisor - Scottish Power - Birmingham, UK
(2023-10 - 2025-03)
- Built and nurtured positive client and customer relationships through ongoing professional communication
- Maximised account growth opportunities
- Secured new customers across door-to-door by using exceptional communication and relationship-building skills
- Helped customers switch to an affordable energy supplier by offering them a cheaper tariff
Retail Assistant - H&M - Birmingham, UK
(2023-09 - 2024-01)
- Received, processed and organised deliveries within tight deadlines
- Processed product returns to maximise customer satisfaction
- Created welcoming environment by greeting customers in line with best store practices
- Efficiently completed shop floor duties autonomously and in team setting
Retail Assistant / Sales Assistant - JD - Birmingham, UK
(2021-09 - 2023-08)
- Boosted sales and improved customer satisfaction by providing attentive, personalised client services
- Promoted sales and special offers for discounts and merchandise options
- Explained products' benefits and value, engaging customers in new stock to drive sales
- Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills
- Processed cash and card payments during busy shopping periods to minimise customer waiting times
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items
